Île-de-France Mobilités

125K reviews
Content rating
PEGI 3
10M+
Downloads
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Buy your tickets, search for itineraries and follow the traffic information
Updated on
Nov 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, App activity, and App info and performance
  • This app may collect these data types
    Personal info, App info and performance, and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

124K reviews
Oyaji Gunsmith
December 18, 2024
Dec 24 update: imagine tapping in and out with your phone and you feel really cool and then suddenly one morning, with a hundred people behind you, bzzzt, you are refused entry. You have no idea what's going on, no notification, and your updates are automatic. In fact, the app needs another update, which you won't know about until you open the app and check your purchases. Terrible. Please fix. I want to enjoy this app, but it needs work.
2 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
December 18, 2024
Hello Oyaji, I apologize for these difficulties. Please excuse us for the inconvenience. Have a nice day, Maja from the Île-de-France Mobilités team.
Lamin
November 25, 2022
From a non french speaking foreigner's perspective. This app is useable but if you don't speak French you may find it hard to find solutions to some issues. This is because most of the long form FAQ guides are in french although the titles are in English. Decent when it works but I think this app is only well suited for natives or those familiar with Paris. Best bet is to use the self service stations at the Matro station if you want to buy a ticket.
7 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
November 26, 2022
Hello Lamin, I understand your expectations. I have forwarded to our quality department your comment on our FAQ which is not translated into English. Feel free to send us your suggestions at https://applidium.page.link/sav-journey-help from your phone. They will be carefully studied. have a nice day, Jack from the Île-de-France Mobilités team.
Fabian Joya
October 27, 2026
This app is just terrible. The service is terrible. And the customer service is terible. This is probanly the worst designed apllication I have ever used. This app allows you to purchase tickets that you can never use. And of course there is no refund. Transferring tickets or accounts to another phone is impossible. Most self-service options are broken, and so are most customer service options. And it's impossible to reply to customer service tickets. Welcome to France.
1 person found this review helpful
Did you find this helpful?
Île-de-France Mobilités
October 27, 2026
Hello, sorry for the difficulties encountered. Tell me more about these various topics at mobile-vianavigo@iledefrance-mobilites.fr. Specify the technical characteristics of your phone as well as the operating system used. Consult our FAQ in case you change your phone. Have a good day, Jack – Île-de-France Mobilités

What’s new

NEW !
We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable.
Thank you for using the Île-de-France Mobilités application !

App support

Phone number
+33147532800
About the developer
ILE-DE-FRANCE MOBILITES
contact-traderapp@iledefrance-mobilites.fr
39B AU 41 39 B RUE DE CHATEAUDUN 75009 PARIS France
+33 6 33 78 17 94

Similar apps