
just_ bangtan_trash
I was really excited about this app and tried scanning the bts mots: 7 signature card, it didn't work. Adjusted the frame, nothing. Checked lighting, nothing. Reinstalled the app, also nothing. I tried the yoongi proof photocard just in case, also nothing. Please fix this or tell me what i am doing wrong, but it seems like others have this problem as well. It's a really great app when it works, but as long as it doesn't, i can't rate it better
15 people found this review helpful
Hi, we would love to be more of an assistance to you! Can you please send us a detailed email at support@artivive.com so we have a better understanding of your issue and can help resolve it?

SL Garrison
I open the app. And try to take a pic of my painting with the app and it won't ever capture the image. Idk what I'm doing wrong but it's been about 10 mins of trying and still no dice. Maybe someone with experience could possibly show me the ropes. And maybe a tutorial might be effective if the developers do an update.(that's with a smile , not being a dick at all just so you guys know.)🤓👾✂️
30 people found this review helpful
Hi, thank you for your feedback! We offer a bunch of tutorials and we have one for image recognition that you can check out here: https://artivive.com/resources/tutorials/how-to-optimize-image-recognition/. Please reach out to us at support@artivive.com and we can help further support and guide you with how to make your art come to life!

Tulasi Mukunda
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It's impossible to use this app, there are only two buttons, a flash light and an "Art Feed" one which just shows some other artist's work. There's no make your own design option (not visible at least) and I can't even scan pre-existing QR codes because there's no capture button or access to gallery. It feels like it was developed yesterday but judging by others' reviews there are supposed to be a lot more features
14 people found this review helpful
The Artivive app works with artwork created on our creator tool called Bridge. You can see how to bring your art to life by checking out our knowledge base and many tutorials provided by our community. Check them out here: https://artivive.com/resources/tutorials/youtube-tutorials/. Reach out to support@artivive.com if you have anymore questions!