52.8K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

With the EDF app, staying on top of your energy account has never been simpler.

EASY ACCESS
• Login details: Already use MyAccount? That's great, use the same details to start
using the EDF app
• Speedy secure login with Face ID or Touch ID
• Multiple properties: Easily toggle between multiple accounts or properties

SIMPLE ACCOUNT MANAGEMENT
• Account details: From checking your balance to seeing your tariff; It’s all here, in
one place
• Sending us your meter reading couldn’t be easier: There’s even a handy built-in
torch for those dark cupboards!
• Updating your tariff: Compare and change in just a few taps
• View bills and emails: Lost a bill or can’t find an email? No worries, access them
all here
• Help and FAQs: Got a question? Find answers fast in our Help pages and FAQs
• Home moves made easy: We know moving can be stressful. That’s why we’ve
taken some of the stress out with a quick, simple Moving Home form
• Refer a friend from the app – get rewarded! It’s a win-win.

PAYMENTS AND DIRECT DEBITS
• Paying your bill: Make a payment in as little as just 3 clicks!
• Setting up a Direct Debit: Take the hassle out of bills — set up a Direct Debit
easily in the app
• Manage your Direct Debit with ease: Change your amount, payment date and
bank details when you need to

PAY AS YOU GO
• Check your meter balance on the go: Keep track anytime, anywhere
• Top up in seconds: Quick and hassle free!
• Stay topped up automatically: With Auto top-ups, you choose how much credit
to add and when — and we'll do the rest
• View your top-up history
• iOS widget: Your energy balance, right on your home screen

TRACK YOUR ENERGY USAGE WITH ENERGY HUB
• Detailed insights: 30-minute energy breakdowns give you everything you need
to stay on top of your usage
• Multi-rate meter? Energy Hub shows your peak vs off-peak usage, helping you
plan and save
• Energy Hub perks: Earn free energy with our Sunday Saver challenge! Check
Energy Hub for terms and details
• Curious where your energy goes? Heating, cooking, appliances – see it all in ‘My
Breakdown’

ELECTRIC VEHICLES
• On one of our EV tariffs? Check out Smart Charging in the app and start saving
even more!
• All things charging: Keep on top of your charging schedule and update your
smart charging settings right in the app
Managing your energy is simple with our EDF app.
Updated on
Oct 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Messages and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

51.2K reviews
Sean
September 8, 2026
I've used their app for years and found it useful. But I pdated it yesterday in order to sign up for the new "flextras" scheme and now it simply won't work. I can't even sign in because it crashes straight away. And of course you can't sign up through your online account any more, you need the app.
19 people found this review helpful
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EDF Energy Ltd
September 8, 2026
We're sorry to hear that you're experiencing app crashes. We are aware of the issue and our development team is actively investigating and working on a fix as a priority. We apologise for any inconvenience this may be causing and appreciate your patience while we work to resolve it.
David Stickland
July 31, 2026
Every other week when I go to use this app it needs updating. At this stage I feel this is where all my payments are going too. Just to sort some sort of bug fix for a simple app. *Additional 31st July 2026. Since my first review the app keeps on getting refreshed. Finally new features. I go to add my final meter readings and it won't work.
27 people found this review helpful
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EDF Energy Ltd
August 7, 2026
Thanks for getting in touch. I’m sorry to hear you’re having trouble with the app – that definitely isn’t ideal! I would love to try and help. Please drop us an email with attached screenshots of any errors and your EDF account number to myapp@edfenergy.com – thanks
Dave Tipper
June 1, 2026
I am always in credit and have had to request repayment. Therefore this time I have adjusted my payment to be the minimum the system allows. I have no idea how EDF arrive at the figure they proposed given that my current contract ends shortly and I will need a new one. OK prices are going up but I am fed up constantly being in credit no matter what time of year it is. It's time I am in debit for a change which I can easily pay off if necessary.
33 people found this review helpful
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What’s new

We’ve made improvements to the app to make it work better for you, along with general fixes and performance updates.