
bryar bagg
I'm gonna be as fair as possible, FIB offers things that are a first in Iraq, for instance (Visa Direct) which is amazing! We've never been able to send and recieve money internationally with this ease! The exchange rate is great when I purchase with other currencies, but what I really hate about it, is how unreliable FIB is, it stops working all of a sudden for days!, I have put all my money on FIB and I'm in the UK, this is traumatizing! #disappointed
161 people found this review helpful

Barzan Ismaeel
- Flag inappropriate
- Show review history
Frostrating! The app is not user friendly at all. Unfortunately, the problem goes far beyond the app—it reflects serious issues with FIB’s business runners and customer service. I genuinely question whether FIB deserves to be branded as a bank. I have been trying to complete my registration with FIB for more than two months, but a technical/system issue has completely stalled the process. I have contacted customer support multiple times for over two months. The issue still stands unresolved.
13 people found this review helpful

Zaid Mohammad
the WORST onboarding experience of all time in badini Kurdish. Whoever built the onboarding wizard probably used claude code with absolutely no Fs given whatsoever to what they were building at all. To have something to work is one thing, and to make it a bearable experience is another. For a company as big as FIB, we expect better than whatever this is.