DriveXpert App

Terrible app. In areas with low service, I have taken 'journeys' all over the place, whilst actually sat in my living room. It has even recorded me driving straight through a river after I've parked my car! This is unhelpful for long journeys with patchy service, as you cannot disregard a whole journey just for five miles of (apparently!) driving through people's homes. There should be a way to mark a journey recorded in error by the app, and an appeal system to judge specific parts of journeys

Horrendous, you can't use hands free without being marked as driving dangerously. Also this app constantly records my journey wrong (as a straight line across the town or sometimes as a dot if I run down the stairs for example) but you can't see that it has done this until it's too late to change it to "I wasn't driving", so you get bad marks. When I emailed to ask them to change these to show that I wasn't driving, they said they will do it this once but they can't keep doing it. Avoid.

I get marked down for not doing smooth driving. If a car brakes in front of me I have to brake too. Don't know what else I can do. My phone is not in use, I stream music from it to the car stereo and I get marked down for this. No other apps are open. Feels like the app is very poorly designed. Wish I had known before hand, I wouldn't have used Privelege insurance. I didn't even realise you had to have the app installed. This wasn't clear when I took out the policy unless I totally missed it.