L'Identité Numérique La Poste

La Poste Digital Identity: A Simple and Secure Way to Prove Your Identity with Your Smartphone
- No more need for multiple usernames and passwords to log in to hundreds of online services.

- Use FranceConnect with your La Poste Digital Identity and protect yourself against fraud by securely accessing online procedures that require proof that it is indeed you and only you behind the process.

- Save time on your administrative tasks with your La Poste Digital Identity: fewer identity documents to provide and easier forms to fill out.
This simple, secure, and free service saves you time and protects you every day.
WHAT ARE THE USES OF LA POSTE DIGITAL IDENTITY?

1. Public Services
- Access over 1,800 public services via the FranceConnect portal (My Training Account, My Renovation Bonus, impots.gouv.fr, Ameli, ANTS, CAF, etc.)
2. Postal Services
- Collect your mail and parcels (excluding Chronopost) at the Post Office using your La Poste Digital Identity, via your smartphone.

- Quickly subscribe online to power of attorney and mail/parcel forwarding contracts
3. Many Other Services
- Open an online bank account with La Banque Postale
- Open your AR24 electronic registered letters
- Electronically sign your documents
And much more!

HOW TO CREATE YOUR LA POSTE DIGITAL IDENTITY?
Are you of legal age, do you have a valid French identity document (or a residence permit valid for 5 years or more, with an expiry date), and do you have a compatible smartphone? Download our app and follow the setup steps, then verify your identity online or at a post office with a customer service representative.

HOW TO USE LA POSTE DIGITAL IDENTITY?
Each time you visit a website that offers to connect you with La Poste Digital Identity:

1 - Click on the La Poste Digital Identity button;

2 - Enter the phone number associated with your La Poste Digital Identity;

3 - Confirm that it is indeed you logging in by validating the login request on the La Poste Digital Identity app.
La Poste Digital Identity relies on the unique combination of your username, your mobile app, and your PIN. This strong authentication procedure guarantees your access by ensuring that you are indeed the one initiating the login request. With La Poste Digital Identity, it's simpler, safer, and more convenient.

BE VIGILANT. NEVER SHARE YOUR SECRET PIN OR ACTIVATE YOUR DIGITAL IDENTITY IF ANYONE ASKS YOU FOR IT IN PERSON, BY PHONE, OR BY EMAIL.

- La Poste does not make unsolicited phone calls to encourage the creation of a Digital Identity or to offer assistance in creating one.

- La Poste will never ask you for your Digital Identity PIN. Never give your PIN to a stranger; your Digital Identity is personal.