
Baba Kharbaan
not user friendly at all. when filling out addresses list of cities don't show up and when spelling out the city name the name isn't found. my address is listed on the package but they never deliver forcing the customer to go to them. you're a courier company, go DELIVER! Entered a box drop, did not update, was surprised that the office pickup is still showing even though it showed my selection as finalized. companies like Amazon should drop their service. pathetic vendor and pathetic app.
2 people found this review helpful

Ian
WORST APP EVER!!!!! I have an Aramex account (I'm in Australia) that I created on my laptop, but this phone app is completely unusable because I can't even log in. I've tried logging in many times, but after entering my phone number and pressing "Go" I get an error message every time. This app is useless and I'm uninstalling it.
20 people found this review helpful

Mohammad Shahidul Islam Masud (Doctor)
The app is fine, but the delivery and customer support are extremely disappointing. My package was marked as delivered, but I never received it. I requested hand-to-hand delivery, the driver never called, and customer support sent a photo of the wrong door as proof. Even after I explained it wasn't my address, they still refused to investigate properly. Very poor customer service.
15 people found this review helpful