Panasonic Comfort Cloud

Name: Panasonic Comfort Cloud
Availability: InStock
Rating: 4.28000020980835 (27804 reviews)
Author: PANASONIC HVAC & CC CO., LTD.

PANASONIC HVAC & CC CO., LTD.

27.8K reviews

PEGI 3

1M+

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PEGI 3

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About this app

Panasonic Comfort Cloud lets you control and monitor your Panasonic HVAC units anytime, anywhere—right from your smartphone.

• Main Features:
Remotely control Panasonic HVAC units, including air conditioners, air-to-water heat pumps, and ventilation fans
Purify your home or workspace with Panasonic’s unique nanoe™ technology
Choose from various modes to create your ideal indoor environment
Pre-cool or pre-heat your space before you arrive
Adjust fan speed and air swing settings
Turn all HVAC units on or off by group

• Monitor:
View indoor/outdoor temperature and energy consumption graphs

• Schedule:
Set a weekly timer with up to 6 operations per day

• Alerts:
Receive notifications with error codes when issues occur

Note: Feature availability may vary depending on model and region.

Allow you to manage 24-hour centralized control over your indoor air quality.

Updated on

29 Oct 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

27.3K reviews

A Google user

30 August 2019

The app does what it is supposed to just not that well. As others have mentioned, it regularly requires you to log in again. This problem is made much worse by the fact that the app's login page doesn't appear to support password managers (which would auto fill for you). App can also feel clunky as it doesn't send your commands until a few seconds after input (presumably to send everything at once and reduce the number of API calls). UPDATE: There is now an Alexa skill and it works well!

10 people found this review helpful

Paul Wyatt

25 December 2020

Doesn't seem to be very user friendly or reliable. Took about 3 hours to setup two air con units, the instructions are confusing when it talks about pressing the WiFi button on the remote, until you realise a pin is required to press it. Then it was constantly failing to connect to the WiFi in the units so you had to start over again. Once setup it work for about a day very well, now the app just sit with the waiting icon, as it can't connect the units. Every other device is using WiFi fine!!!!

9 people found this review helpful

Tanith Harvey-Smith

12 August 2022

Remote control gets overridden all the time! Having issues changing settings and the app not permanently changing them ie it just reverts back to being on after I turn it off or reverts back to the basic low temp of 16 on auto when I changed it to 18degrees. Tried to email the designers on the email below just now but it bounces back as an error. (suggest updating the email contact!). There is a WiFi link which is working fine as I can also change my heating which has no issues.

4 people found this review helpful

What's new

・Energy consumption is now displayed on the Monitor Home screen for supported models.
・Improved the Air to Water UI / UX for easier operation.
・Added the Favorite Timer function to Air to Water.
・Other minor improvements and bug fixes.

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PEGI 3

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