iD Mobile - Mobile done right!
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16.9K reviews
PEGI 3
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1M+
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PEGI 3
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About this app
Manage your iD Mobile plan, track data usage, view bills, adjust roaming, manage your eSIM and unlock exclusive rewards, all in one app.
Whether you're checking how much data you have left, upgrading your plan, managing your eSIM or preparing for a trip abroad, the iD Mobile app makes it easy to stay connected and in control.
Why Download the iD Mobile App?
- Check your data, minutes and text allowances
- Change your plan or buy add-ons in seconds
- View your roaming allowance
- Purchase international roaming add-ons
- Set and adjust your Bill Cap
- View and download bills
- Check when you're eligible to upgrade
- Activate replacement SIM cards
- Request and manage eSIMs
- Unlock exclusive rewards with iD Perks
- Manage your all of your iD Mobile plans in one place
- Refer friends and earn rewards
Manage Your iD Mobile Plan
Monitor your data, minutes and spending. View all your iD Mobile plans in one place and keep track of your usage whenever you need to.
Purchase Add-Ons
Need more data? Running low on allowances? Purchase add-ons directly through the app.
Roam With Confidence
Travelling abroad? Manage your roaming settings, buy roaming add-ons and help avoid unexpected roaming charges before and during your trip.
Understand Your Bills
View your current bill, upcoming payments and billing history from the last 12 months. See a clear breakdown of your charges so you always know what you're paying for.
Request and Activate Sims and eSims
Activate replacement SIM cards and manage eSIMs for compatible devices directly from the app.
Access Perks and Rewards
Enjoy monthly rewards, discounts, giveaways and exclusive customer offers through iD Perks. Share iD Mobile with friends and family and earn rewards when they join. It's our way of giving you even more value as an iD Mobile customer.
Frequently Asked Questions
Q: Can I check my data usage in the app?
A: Yes. You can view your data, minutes and text allowances at any time.
Q: Can I change my mobile plan through the app?
A: Yes. You can switch plans and purchase add-ons whenever you need them.
Q: Can I manage roaming settings?
A: Yes. The app lets you manage roaming settings for our 50 Roam-Free destinations and buy roaming add-ons for international travel.
Q: Can I view and download my bills?
A: Yes. You can access current and previous bills, including a detailed bill breakdown.
Q: Does the app support eSIMs?
A: Yes. You can request and manage eSIMs for compatible devices.
Q: What are iD Perks?
A: iD Perks gives customers access to exclusive rewards, discounts, giveaways and special offers.
Please note: The iD Mobile app is the self-service account management app for iD Mobile customers in the UK.
Download today to manage your account, control your spending, track usage and access exclusive rewards wherever you are.
Instagram: @idmobileuk
Facebook: idmobileuk
Twitter / X: @iDMobileUK
YouTube: idmobile
Whether you're checking how much data you have left, upgrading your plan, managing your eSIM or preparing for a trip abroad, the iD Mobile app makes it easy to stay connected and in control.
Why Download the iD Mobile App?
- Check your data, minutes and text allowances
- Change your plan or buy add-ons in seconds
- View your roaming allowance
- Purchase international roaming add-ons
- Set and adjust your Bill Cap
- View and download bills
- Check when you're eligible to upgrade
- Activate replacement SIM cards
- Request and manage eSIMs
- Unlock exclusive rewards with iD Perks
- Manage your all of your iD Mobile plans in one place
- Refer friends and earn rewards
Manage Your iD Mobile Plan
Monitor your data, minutes and spending. View all your iD Mobile plans in one place and keep track of your usage whenever you need to.
Purchase Add-Ons
Need more data? Running low on allowances? Purchase add-ons directly through the app.
Roam With Confidence
Travelling abroad? Manage your roaming settings, buy roaming add-ons and help avoid unexpected roaming charges before and during your trip.
Understand Your Bills
View your current bill, upcoming payments and billing history from the last 12 months. See a clear breakdown of your charges so you always know what you're paying for.
Request and Activate Sims and eSims
Activate replacement SIM cards and manage eSIMs for compatible devices directly from the app.
Access Perks and Rewards
Enjoy monthly rewards, discounts, giveaways and exclusive customer offers through iD Perks. Share iD Mobile with friends and family and earn rewards when they join. It's our way of giving you even more value as an iD Mobile customer.
Frequently Asked Questions
Q: Can I check my data usage in the app?
A: Yes. You can view your data, minutes and text allowances at any time.
Q: Can I change my mobile plan through the app?
A: Yes. You can switch plans and purchase add-ons whenever you need them.
Q: Can I manage roaming settings?
A: Yes. The app lets you manage roaming settings for our 50 Roam-Free destinations and buy roaming add-ons for international travel.
Q: Can I view and download my bills?
A: Yes. You can access current and previous bills, including a detailed bill breakdown.
Q: Does the app support eSIMs?
A: Yes. You can request and manage eSIMs for compatible devices.
Q: What are iD Perks?
A: iD Perks gives customers access to exclusive rewards, discounts, giveaways and special offers.
Please note: The iD Mobile app is the self-service account management app for iD Mobile customers in the UK.
Download today to manage your account, control your spending, track usage and access exclusive rewards wherever you are.
Instagram: @idmobileuk
Facebook: idmobileuk
Twitter / X: @iDMobileUK
YouTube: idmobile
View bills, track data and manage your plan on the go.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
16.7K reviews
Lee Barnes
- Flag inappropriate
June 16, 2026
Absolute rubbish! I asked for an eSim and it wasn't sent then had to go round the houses to cancel the contract as they were trying to charge me for a service they weren't providing. To top it off they asked me if I would complete a short survey and terminated the chat before I could. So there is no interest in feedback unless it's positive. Very disappointing experience
21 people found this review helpful
iD Mobile Limited
June 17, 2026
Hi there, thanks for getting in touch - we're sorry to hear this. It's important to us that customers can access the support they need quickly and efficiently, so we're always working on ways to provide the best customer service we can. We appreciate your feedback and will share this with the wider team to consider. Thanks, Beth
Laura Harwood
- Flag inappropriate
April 16, 2026
Signal constantly goes every single day! Emergency calls only message features most on my phone. I raised the issue and their "resolution" was to send me a new SIM as if that would effect the signal. I never received it either! Thankfully turning aeroplane mode on and off temporarily fixes the issue.... but that's only if you're aware you've lost signal because you're physically trying to do something. If you're not using your phone and it goes, people just can't reach you and messages delay.
10 people found this review helpful
iD Mobile Limited
April 17, 2026
Hi, thank you for contacting us and we're sorry to hear you're having issues with your account. Our live chat team will be able to assist you with this - idmobile.co.uk/live-chat. As our ratings and reviews help other customers decide if they want to download the iD Mobile app, we'd love to hear more about your experience using the app? -Beth
Sammy Coo
- Flag inappropriate
July 12, 2024
The new app is terrible. They've 'simplified' it by taking away all the useful things the old version of the app had. I'm now unable to view my contract details like end date, can't see any usage history or breakdown beyond the one panel on the homepage, can't view billing info without downloading pdf version, and have to log in every time you navigate away from the app. Not even banking apps do that! Just a few things there, the whole app is a waste of time. Sort it out.
55 people found this review helpful
iD Mobile Limited
July 12, 2024
Thanks for getting in touch Sammy, we're really sorry to hear this. We appreciate your feedback and we will share this with the wider team. Thanks, Beth
What’s new
Got more than one mobile plan?
You can now give each plan a nickname and choose your primary plan. It makes switching between the plans in your app easier.
Refer a friend, made simpler.
You can now share your referral link faster, using your phone’s sharing options straight from the home screen.
You can now give each plan a nickname and choose your primary plan. It makes switching between the plans in your app easier.
Refer a friend, made simpler.
You can now share your referral link faster, using your phone’s sharing options straight from the home screen.
PEGI 3
Learn moreApp support
About the developer
CURRYS GROUP LIMITED
appsupport@idmobile.co.uk
CURRYS NEWARK CAMPUS
LONG HOLLOW WAY
NEWARK
NG24 2NH
United Kingdom
+44 7309 737681
