23.5K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

The Green Flag app makes breakdowns a little less stressful. Because unless you can fit a technician in your glovebox, having this on your phone is the next best thing.

If you’ve broken down, getting help is easy.

Tap your location on the map, tell us a few details about what’s happened, and your technician will be on the way.

You can even live-track your technician’s location as they drive to you, for extra peace of mind.

Request -> Track -> Rescue. All in a few taps.

Oh, a quick note about how we use data on this app.

When you use our app, you’ll be sharing some data with us. This includes your location (which helps us find you if you break down), contact info, and your Green Flag account details. We also collect data that shows how you use our app. That way, we can plan new features and make improvements based on what you really need.

Rest assured, we never share the data we collect with anyone else.

If you’re not happy with the above, you can always call us instead of using the app if you break down.
Green Flag roadside assistance
Updated on
Nov 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

23.4K reviews
Fiona Thornton
May 18, 2020
Utterly pointless. Two of us each wasted an hour trying to get this to work on different phones. Either you can't fill in fields (cursor won't stay in box) or drop downs don't work. I finally got to the last screen when booking a rescue, then it wouldn't let me click into the mandatory phone no. box. Rang the app helpline number - kept me on hold for nearly 10 minutes then cut me off! Complete disgrace - ditch it and get people back on the phone lines. I had to ring and request rescue.
27 people found this review helpful
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Direct Line Insurance Group Limited
May 19, 2020
I’m sorry you’re having this issue Fiona. I would really like to help, please email your reg to app.support@greenflag.com. Fliss
Andy Fisher
August 24, 2022
Absolute garbage. Broke down, the app for some reason didn't and then couldnt add my policy. Said to try again in a few weeks. I then called the number instead. I was on hold for so long I gave up. The most annoying thing was the voice on hold was telling me to use the app... I had to find alternative way home. I'm going to cancel my cover as I have no confidence that they will even come out when I need them or if they even monitor the phones. Total let down. EDIT: I cancelled my policy.
54 people found this review helpful
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Direct Line Insurance Group Limited
August 24, 2022
I’m sorry you’re having issues with the app when you need us the most Andy. Please send me an email to app.support@greenflag.com, with your vehicle reg and a brief outline of the issue and I’ll investigate. MJ
Colin Grant
June 20, 2021
Like everyone else I'm unable to add my policy due to a 'technical issue' they're working hard to fix. But this is the main function of the app for new users so you'd expect it to work. Also if I enter a wrong password I also get a 'Technical Error that they're working hard to fix' error. But with the right password I can log in ok. This implies the app just has a catch all for any error and rather than help the user just tells them to go away. It doesn't inspire much confidence in Green Flag.
26 people found this review helpful
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Direct Line Insurance Group Limited
June 21, 2021
I’d love a chance to change your mind Colin. Please email me on app.support@greenflag.com, with your reg number and a brief outline of the issue. Tori