
Mils D
The app constantly forgets my login details. It asks me to enable biometric login, I agree, and then it promptly forgets that too. Even when I do manage to log in, it only loads my account properly about half the time. I'm also prompted to reset my password far more often than necessary. Overall, it's a frustrating and unreliable. It's genuinely surprising that a company worth billions delivers an app with this many basic usability issues.
31 people found this review helpful
Apologies for the inconvenience. We take account security very seriously and understand frequent password updates can be frustrating. We are currently working on other options to improve your experience. Thank you for taking the time to provide your feedback. Thank you, ADP Client Experience.

Faouaz Taroum
- Flag inappropriate
- Show review history
It’s not about security at all. Honestly, aren’t you ashamed of trying to hide the sun with a sieve? This has to be one of the most stupid, cheap and poorly designed websites out there, and unsurprisingly, it seems to be loved by employers. For years, there has been no reliable way to sign in from a desktop. You enter your password, it asks for it again, and then again… endlessly. And just when you think you might finally get somewhere, the app suddenly stops working for absolutely no reason.
13 people found this review helpful
ADP, INC.
8 September 2026
Apologies for the inconvenience. We take account security very seriously and understand that frequent password updates can be frustrating. We are actively working on other options to enhance your experience. Thank you for taking the time to provide your feedback. Thank you, ADP Client Experience.

Dean Brown
- Flag inappropriate
- Show review history
The app loads, but shows no pay data. no data at all! Always problems with this app, horrible system I'm forced to use to view my payslip! I went to the website to view instead and it says wrong password or username. It's the same password and username I just used in the app that worked perfectly, but no data is shown!
4 people found this review helpful
Thank you for your feedback. Employers control account access, so please reach out to your HR or Payroll to update your info or reset your account. Your employer can also contact the ADP Service Team for further help. Thank you, ADP Client Experience.