We've lined up some exciting updates just in time for holiday season: • Now you can find the Emirates Islamic Branches & ATM location with EI +. • Sending money to other Emirates Islamic, Emirates NBD and Liv accounts is now easier with entering account number, only. • Update your Prepaid card nickname instantly.
Thank you for banking with Emirates Islamic.
The all new EI Bank P.J.S.C Mobile App
Updated on
24 Oct 2026
Business
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
this new update is very confusing. i cannot log in because of this security alert of voice over app. the problem is that i dont have this in my phone. already fix the issue once and made biometrics to log in but again in some time it goes back again to security alert. this was once a very good online banking app but now its very troublesome. now i cannot log in again.
1 person found this review helpful
EMIRATES ISLAMIC BANK (PJSC)
22 July 2026
Hello Patrick Jamora, thank you for bringing your concerns about the security alert issue in our Mobile Banking App to our attention. We recognize how vital it is for you to access your account without any interruptions. Your feedback is essential for our service improvements. For additional assistance, please contact us at Apps@emiratesislamic.ae
Ahsan Qazi
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20 July 2026
Every time I try to login, the security alert pop-up on full page where it is mentioned that voice over is enabled and app cannot proceed. in fact I never enable voice over and it is still disabled only. I called the helpline and act as advised but issue is not yet resolved. kindly provide urgent support
1 person found this review helpful
EMIRATES ISLAMIC BANK (PJSC)
22 July 2026
Hello Ahsan Qazi, we appreciate you highlighting the security alert issue in our Mobile Banking App. We recognize the importance of seamless access to your account. Your feedback plays a vital role in improving our services. For additional help, please contact us at Apps@emiratesislamic.ae and mention reference EIG-00774 in the subject line.
Amjad
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19 August 2026
The developers can't seem to do the only job they were hired to do. The app is full of pop ups and the Emirates ID update is broken always showing "We are unable to proceed now. Kindly retry after some time."
EMIRATES ISLAMIC BANK (PJSC)
20 August 2026
Dear, thank you for sharing your feedback about the pop-ups and Emirates ID update issue in our Mobile Banking App. We value your insights as we strive to enhance user experience. For further assistance, please reach out to us at Apps@emiratesislamic.ae and include reference number EIG-00518 in the subject line.
What's new
This version brings more convenience and flexibility to your banking experience: - Credit Card Balance Transfers - Transfer your balance from another credit card with ease. - Banking Made Accessible for Finance Customers - You can now register and manage your finance conveniently. Bug Fixes – We’ve made improvements and fixed bugs to bring you a smoother, more reliable banking experience. Enjoy these enhancements and a seamless digital banking experience.