
Brian Abbott
Just updated the app. Everything was great before the update. I would have given 5 stars, but now the app is not registering my daily visits (so no Gate points awarded). Also, my Quant trades (grid trader) has changed and the information that used to be displayed is now not showing; it's now showing limited information and is showing information I don't need. There is an old saying, 'if it's not broken, don't fix it'. Disappointed.
83 people found this review helpful
Thank you for your feedback and we sincerely apologise for the bad experience in the past. We've worked hard to improve the platform and are confident the latest update will provide a smoother, more reliable experience. Please feel free to check our latest update. We're excited to have you back to growing together in the crypto space!

Jibril Shittu
Since I did the update, I have been having issues with the home page. The display freezes. Other functions remain except the home page where P2P and live chats can be accessed. It's also where my favourite token trends can be glanced at. I saw one other review stating the same problem. I'll give a one star rating for now. Do something please.
4 people found this review helpful
We're sorry to hear that you've encountered an issue with the app. Our team is actively working to optimize the app's performance. To assist you better, please share more details about the problem via [https://www.gate.com/help], and we'll do our best to help.

Maestro Tsvangi
- Flag inappropriate
- Show review history
Gate.io’s handling of my Taobot (Alpha) tokens has been unacceptable. I bought more to meet the stated minimum sell quantity, but the required amount kept jumping from hundreds to thousands, making it nearly impossible to exit. Their public replies sound helpful, yet in email they repeat the same “low‑liquidity/high‑risk” script and refuse any remedy. Nowhere do they clearly disclose that the sell MOQ dynamically changes with your order size or can fluctuate so wildly. Choose another exchange.
8 people found this review helpful
We truly value your feedback. Could you kindly provide more details? Your satisfaction means a lot to us. Please feel free to reach out to us through [https://www.gate.com/help] so we can work on improving your experience.