Groupon Merchants

The ui elements and text is not responsive to the phone size. I need to side scroll to see the options. When I click through, it loads for a bit and then I'm presented with a blank screen. I downloaded the mobile app because the dashboard on the computer is worse. The left navigation covers the main area where you would begin creating the new campaign. Since it is mostly cut off it's impossible to start creating a campaign. These glitches made it impossible to create a deal.

I'm new to Groupon. I downloaded the app and all the numbers don't make sense. Under "campaigns" it says I sold 4 units. My impact report says 3. And the dash board says "no sales yet, we will notify you when someone buys your deal"!!! I don't know what is going on.. but this is crazy. I chatted with customer service and they told me it would be fixed once I uninstalled it and reinstalled it but it didn't. Not the quality I expect for the percentage of our sales you are taking.

You know, I'm sure for merchandise or retail sector business, Groupon is great. For a service business, perhaps not so much. The commission they take is absurd. You can't really ever get ahead. Not only do you have to inflate your "retail" price to make it seem like it's it's "good deal" pricing also has to be competitive, or people don't book. Not to mention gas, time, equipment costs, to demand 40+% off top is ridiculous. Their platform hasn't been all that spectacular to my revenue stream