
cj - uk
I really like the idea of Lucy and this app. However, despite following all instructions, Lucy refuses to log any water drunk, so right now it seems she was a complete waste of £100 and I still have to log drinks manually. As far as I can see, unless you reach optimal hydration rate advised by the app, statistics just show an average for the week rather than exact daily intake, so I can't see if I am improving, which is not greatly motivating.
9 people found this review helpful
Hi there and thank you so much for your feedback. We'd really love to help you out to improve your experience with the LUCY Smart Cap. Please get in touch with info@waterdrop.com and we are looking forward to finding out what's going on together with you.

Alette Stevens
I like the app but there's one thing that would truly make it helpful - having a unique notification or being able to customize the notification. Without a unique notification, it blends in with my other notifications and I'm missing the reminders. If I'm not already looking at my phone, I don't realize it's reminding me to drink my water. Please add a unique tone or let us customize it. I like the other features, so don't WANT to find another app but I will need to for the unique sound.
61 people found this review helpful

Jason Parton
Wouldn't bother using. Have used this app for more than 15 days or so and it randomly decides not to save your data so you have to start from day 1 again. This has happened on my android device and it constantly happens on wife's apple phone. Very disappointed and annoyed as this is the second time this has happened within a month.
4 people found this review helpful
Hi, thank you for your feedback. We are sorry to hear that you are experiencing this problem. Could you please write us at info@waterdrop.com and send us screenshots of this problem? It will help us understand the problem and improve our app!