
Amanda Hunter
I found the app easy to download, but had real trouble setting up my mobile phone and laptop with my new printer. The instructions at every stage when things aren't working properly are more suited to people who are very tech savvy, instead of easy to understand for people who just want to quickly get printing. I did manage it in the end, and the app itself is easy to use.
14 people found this review helpful

Hazel Greenwood
Doesn't display all the photos on my phone, despite me giving the app all the necessary permissions. For example, one folder on my phone had 142 photos in it, but only 122 are shown in the app, which didn't include the photo I actually wanted to print. I had to print it via the Windows photo app in my laptop instead! I've uninstalled and reinstalled the Epson Smart Panel app three times now, but it's made no difference.
18 people found this review helpful

Alan S
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Worked once. Now it just says "Connection error" and offers no clues whatsoever on what to do next. The app device and printer are both online, both on the same network, nothing had changed, "Signal strength: excellent", troubleshooting had nothing to suggest, it just doesn't work at all. There's nothing that can be done about it. It took a whole evening to set the printer up for that one successful print, and now I'm probably going to have to send it back.
51 people found this review helpful