
Becky Waterhouse
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I have being trying to pay for an item for over a day now! It keeps saying can't take payment at this time, or my payment details are not correct.(Which they are!) After approving in my bank app, I go back to the app & my basket has been deleted!! Spoken to customer service, not helpful at all. I have deleted payment card, put it back on, & also deleted & reinstalled app. Still the same problem!! Very frustrating 😡
5 people found this review helpful
Asda Stores Ltd
22 April 2022
Hi Becky, thank you for your feedback. We are sorry to hear you had problems with the app. If you are still experiencing this issue, please reach out to us at georgeappfeedback@asda.co.uk so that we can resolve this for you.

Kelly Shanahan
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Cannot even log in anymore! Verification on a continuous loop once input log in details so I cant even select log in as the loop won't stop spinning. Deleted and reinstalled 3 times over absolutely no use atall. Trying to track returns status, it shouldn't be this difficult, sort it out! Also ive deleted and item from my wishlist 50 times when I can actually log in which has been sold out since June and it keeps reappearing back in my wishlist it will not stay removed. Seriously annoying glitch
2 people found this review helpful

Alisha Baird
this app is atrocious it emptied my whole basket hundreds of pounds of stuff and im not doing that again. it keeps glitches back to the top of the page as you scroll and some links just take you to a blank page like come on its 2026 how hard can it be to have an operational app and website. shocking. wonder how much money they are losing this way