
Zubair Khan
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Good network, but game lag and server issues make it unplayable, My network connection is completely fine with good speed, but as soon as I launch a game on this app, it fails to work or load. The app suffers from server issues, freeze glitches, and frequent errors during gameplay. Please fix the server stability and performance bugs. Until then, it's not worth using.
130 people found this review helpful

Priyanka Jindal
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This game is terrible; I can't even log in to my ID. Two months ago, there was a different issue where they claimed my number was linked to another device—even though I hadn't logged in on any other device. Now, I can't log in at all. They tell me to contact customer service, but I messaged them and got no reply. My ID was at the 3-star level—and getting to 3 stars takes so much effort. The game developers just stop the ID from working whenever they feel like it; it's absolute madness.
552 people found this review helpful
WEJOY Pte. Ltd.
29 June 2026
Thank you so much for bringing this issue to our attention. We really hope you'll continue to support us going forward and share any good suggestions you have. Your feedback helps us improve the gaming experience on our platform, and we're committed to providing you with a great gaming and service experience.

Mansiba Parmar
Extremely disappointed with WePlay Customer Service. I have explained my issue multiple times in detail and contacted support 3–4 times, yet I keep receiving the same generic “Appeal failed” response without anyone actually addressing my concern. I don't want to explain everything again here. Please read my previous Customer Service conversations before responding. If you genuinely care about your users, actually look into the issue instead of sending automated replies.
76 people found this review helpful