Back Market: Refurbished Tech

1.78L reviews
Content rating
PEGI 3
1Cr+
Downloads
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About this app

Refurbished tech that's actually as good as it sounds. Because you should have the same peace of mind buying refurbished as you do when buying new. Every device is professionally inspected and backed by the Back Market Promise.

With over 17 million customers globally, Back Market is the refurbished tech online marketplace and shopping app where people buy refurbished and pre owned devices with confidence — for way less than buying brand new.

Shop refurbished tech you can trust

Save up to 40% vs. buying new on professionally inspected refurbished electronics. Buy refurbished phones, tablets, MacBooks, laptops, Apple Watch, smartwatches, AirPods, audio gear, gaming consoles, and more in one app. Shop refurbished and pre owned tech across top brands like Apple, Samsung, Google, Dell, HP, Lenovo, Microsoft, Sony, Xiaomi, Nintendo, Canon, and more — all in refurbished condition you can trust.

Shop with confidence with the Back Market Promise

Every device sold on Back Market is refurbished by qualified professionals and checked before being shipped to you. To help you buy refurbished with confidence, eligible devices come with:
• 12‑month minimum commercial warranty
• 30‑day returns if it’s not the right fit
• Devices checked with up to 100‑point quality inspections
• Devices guaranteed not to be locked, stolen or fraudulently sourced
• Back Market Customer Care ready to help if something goes wrong

Get extra peace of mind on eligible purchases with Express Replacement: if something goes wrong with an eligible device, a replacement can be delivered for free before the original device is sent back.

A refurbished tech marketplace built for how you shop

Back Market is a refurbished tech online marketplace and shopping app that helps you make smarter choices:
• Browse and compare refurbished phones, tablets, laptops and more in one place
• Meet the Back Market Outlet, our new budget-conscious marketplace for devices with a few more scratches and dents, but still guaranteed to be 100% functional
• Discover refurbished electronics offers and weekend flash sales
• Save your favourite devices and get notified when prices drop
• Follow your order from checkout to delivery with in‑app tracking
• Use flexible payment options and pay over time, where available

Student or educator?

Students and educators can get an extra £20 off eligible orders. Check the app for the latest details and eligibility.

Sell your old device with Trade-in

Buy refurbished tech but also turn old tech into money with Back Market Trade-in:
• Sell your old smartphones, tablets, MacBooks and laptops, gaming consoles, headphones.
• Get a Trade-in offer in minutes, post your device for free using the instructions provided and get paid once it’s checked
• Scan to trade in and AI grading help you identify your device, assess its condition and get a more accurate offer in minutes

Check how your device is doing

With Device Care features available in the app, you can run diagnostics on your current phone or tablet to check key functions such as screen, audio, camera, sensors and connectivity.

Refurbished that’s better for your wallet and the planet

Choosing refurbished instead of new helps extend the life of existing devices and reduce electronic waste. You get refurbished tech that fits your life today, while helping avoid the impact of manufacturing something brand new.

About us

Founded more than 10 years ago, Back Market is one of the largest refurbished tech marketplaces. Our mission is to make refurbished tech the mainstream choice by extending the life of devices, fighting electronic waste, and challenging today's throwaway culture.

Over 30 million refurbished devices have been sold on Back Market across 17 markets, avoiding approximately 1.6 million tonnes of carbon emissions.

Buy smarter, buy with confidence.
Shop refurbished phones & electronics, trade in your old device for cash.
Updated on
9 Nov 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 4 others
  • This app may collect these data types
    Personal info, Financial info and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.72L reviews
Steven Knox
12 August 2026
One star because zero isn't an option. My £255 refurbished Dell failed after less than 7 weeks, despite supposedly having a 12-month warranty. The order has vanished from my account, yet Back Market's support insists I select that missing order to get help. Online support sends me in circles and telephone support got me nowhere. I have PayPal proof of purchase and the product ID, but still can't access the warranty. Hours wasted. Never again.
21 people found this review helpful
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Back Market
18 August 2026
Hello There! We are very sorry to hear about this issue. We recommend contacting customer support via the link below: https://help.backmarket.com/hc/en-gb/articles/360030360214-How-do-I-ask-for-help-on-my-order Or you can reach out via our social media channels such as Instagram/X for more urgent assistance! Thank you, Back Market Customer Care
Mj IMajes
6 June 2026
Be very careful before buying from Back Market. My experience was extremely disappointing. Even devices listed as "Excellent Condition" did not match their description. When I returned the item, I did not receive a full refund, as the Quality Assurance fee was not refunded. They making money by not refunding full amount. I also later found better prices elsewhere, including Giffgaff. Compare prices before purchasing. Based on my experience, I would not recommend Back Market.
23 people found this review helpful
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Back Market
8 June 2026
Hello there, We were sorry to hear about the issues you faced. We’d like to get more details from you in order to help. Please fill out this form: https://help.backmarket.com/hc/en-us/requests/new so we can examine your issue and do what we can to help!
Sally MacMillan
29 December 2022
It could be a good app, but it's not! Having ordered an item before, I had assumed that buying another item would be easy. Trying to access your account details via the app, only show the first item purchased not the latest, really not helpful. Trying to return an item is very difficult as there is no action button. They just give you a sentence about BackMarket that you know already. It's not at all clear, but this is the sentence you select to confirm. Not helpful for Android users.
304 people found this review helpful
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