Booking.com: Hotels & Flights

65.3L reviews
Content rating
PEGI 3
50Cr+
Downloads
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About this app

Find a stay for your holiday, weekend getaway or business trip, anywhere in the world!

Search for Hotels, Motels & Holiday Homes

• 1,5+ Million properties: hotels, motels, vacation rentals and more
• Search by city, attraction, landmark or hotel name with just one tap
• Filter by price, review score, WiFi quality and other things important to you
• Find your last-minute stay or book far in advance

Find a Great Travel Deal

• Daily deals for every budget
• Free cancellation on most rooms
• No booking or credit card fees
• Browse 135+ Million verified guest reviews

Manage your booking on the go

• Get paperless confirmation
• Make changes whenever, wherever
• 24/7 customer service in more than 40 languages
• Contact your host, view check-in times and leave behind reviews
Save with hotel deals and make your trip by booking flights, car rental and more
Updated on
6 Nov 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Financial info and 6 others
  • This app may collect these data types
    Personal info, Financial info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

63.5L reviews
Michael
10 September 2026
Absolutely terrible customer service. Left me stranded without accommodation in a foreign country. After hours of calls, they agreed to reimburse additional expenses. Then, 2 months later, they are still finding ways not to do this (even though I have evidence of their agreement). I will no longer use them.
76 people found this review helpful
Did you find this helpful?
Booking.com Hotels & Vacation Rentals
10 September 2026
Hello, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to assist you, and to look into this for you.
Alex Oakley
22 April 2026
quick enough to take your money, but beyond that, genuine difficulty in trying to communicate with them. Chat bot, can't speak to a human, then they call you back, but their accent is unintelligible. Calls cut off. can't email them. Messaging system restrictive. They want to control the conversation and the evidence it would seem..
56 people found this review helpful
Did you find this helpful?
Booking.com Hotels & Vacation Rentals
22 April 2026
Thank you. Our mission is to make it easier for everyone to experience the world and your message tells us we’re on the right path. Please let us know which updates or improvements you would like to see in our app for us to earn your 5 star rating
Calum Proctor
4 May 2026
After booking online, I was prompted to download the app to display my confirmation. Having done so, there was no booking. I've confirmed that I made payment. The money is leaving my account, but there's no record of the booking. That's the sort of experience you'd be disappointed to get from a one-person business' first attempt at an app. Don't push your wretched app onto me - I don't want it clogging up my phone - but absolutely take a walk if it makes both my booking and my money vanish.
45 people found this review helpful
Did you find this helpful?
Booking.com Hotels & Vacation Rentals
4 May 2026
Hello, could you please give us more details? Reach out to our customer service for further assistance. We will be available 24/7 and at your complete disposal for everything you need.

What's new

Thanks for using Booking.com! This update contains several bug fixes and performance improvements, so you can enjoy the latest and greatest version of our app.