Hotels.com: Travel Booking

10.7L reviews
Content rating
PEGI 3
5Cr+
Downloads
Content rating
PEGI 3
Users interact, Digital purchases
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About this app

Find and book your perfect somewhere with the Hotels.com app.


GET REWARDED THROUGH OUR APP

- Access Member Prices* with discounts of 10% or more on over 100,000 hotels worldwide.
- Earn rewards on over 500,000 stays.
- Rewards can add up fast when you have the choice of staying at over 500,000 eligible properties worldwide—so you can get rewarded while you sleep.
- Silver and Gold members can enjoy extra perks at selected VIP Access properties.

FIND THE HOTEL THAT’S JUST RIGHT FOR YOU

- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last-minute weekend getaway, long holiday, business trip or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels**.
- Compare hotel prices, ratings and amenities side by side using our comparison tool.
- Use Trip Planner to organise your travel plans in one place. Save your favourite hotels, holiday rentals, resorts and more—and share these with friends and family.
- See the hotel or holiday rental location on a map and read verified guest reviews.

FAST, EASY & SECURE BOOKING ON OUR APP

- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last-minute hotel booking.

OUR APP IS YOUR PERFECT TRAVEL COMPANION

- Save your confirmation and access your hotel or holiday rental booking details anytime—even offline.
- Easily manage your hotel or holiday rental booking on the go.
- Contact us or the hotel or holiday rental owner directly from the app.
- Opt in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on selected hotels to logged-in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details. **Free cancellation on most hotels. Some hotels require you to cancel at least 24–48 hours before check-in. See property pages on our app for details. The Hotels.com app uses information for analytics, personalisation and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://in.hotels.com/customer_care/privacy.html.
Find the perfect place for your trip with last minute hotel & travel deals!
Updated on
30 Oct 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Messages, App activity and Device or other IDs
  • This app may collect these data types
    Location, Personal info and 9 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

10.5L reviews
Matt Johnson
5 August 2026
Well, we were back up to 5 stars, but back down to three now. I just had ANOTHER booking where a page refresh pushed out the search dates from this week to next week, and I lost £107 on a non-cancellable booking made 2 days ago where I definitely selected the correct date. this has been happening for years. I usually spot it, but sometimes you're in a rush and money goes down the drain. Flashing and refreshing as the payment goes through on the app, and no clear message for successful completion
7 people found this review helpful
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Hotels.com LP
5 August 2026
Hi, we’re so sorry you’ve had this frustrating experience. We would like to understand more and see if there’s anything we can do, but unfortunately, we can’t direct message on this platform. Can you reach out to our direct support channels at service.hotels.com, so we can investigate for you?
Chris J
13 August 2026
Booked a hotel and selected breakfast but when I got to the hotel they said it wasn't included. Checked the confirmation email and it said nothing about it. Spoke with customer services and they just gaslit me and said I must not have selected it, even though I could have booked it there and then and got the same rate including breakfast. I showed them screenshots of this but they weren't at all helpful. Would never use any of the Expedia group again. Check out trust pilot reviews - 1.2 stars!
4 people found this review helpful
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Hotels.com LP
13 August 2026
We regret that your experience with our customer service team was not satisfactory. To assist you further, please contact our direct support channels at service.hotels.com, as we are unable to send direct messages through the app store. Thank you for your understanding.
Simon C
8 September 2024
"One Key" Cashback rate terrible compared to old system. I used to get 1 free night based on the average price of the last 10 nights, which was the equivalent to 10%. The new "one key" rate is around 1 or 2%. Absolutely ridiculous. Been a Gold customer for years. Absolutely no reason to stay anymore. Booking dot com have a better selection of hotels at a better price.
44 people found this review helpful
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Hotels.com LP
8 September 2024
Hi there, we understand you’re frustrated with the new One Key program and want to share some of the new benefits. You’ll be able to earn and use rewards on eligible bookings across Expedia, Hotels.com, and Vrbo. You’ll also be able to use your OneKeyCash as soon as it’s in your account. You can learn more on our website hotels.com/one-key

What's new

We continue to update our app to help you find your perfect somewhere.