
ap v
While the product is nice, there are improvements that would make using this application better, especially for seniors. First, make it clearer in which section you are between activity feed, photos, and adding new photos. After any action, make it easier to understand that something happened. Make browsing your device photos easier by adding more filters (for example by date), as well as more zoom options. And finally, prevent losing a selection of pictures easily after an accidental tap.
39 people found this review helpful

Andreea T
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Honestly, I don't understand how this app has such high reviews. I'm trying to add pictures to the Aura frame from Google Photos and it says I've added them, but my husband doesn't see them in his app and they also don't show up on the frame :/ Not to mention that the way the Google albums show up is super clunky and not user friendly at all. Honestly, it's baffling. I expected a top product and I am on the verge of returning the frame because of how clunky the user interface is.
7 people found this review helpful
Aura Home, Inc.
11 December 2025
Hi Andreea,
We really appreciate you taking the time to write your feedback. I have now logged this contact as a feature request. If there's anything else we can help you with, please don't hesitate to reach out to us directly: https://auraframes.com/help-request
Best,
Aura Customer Care

Splash
Excellent frame and the app is improving. However, it could do with some additional features to move it from good to great eg being able to set the on/off schedule to individual days. My biggest gripe however, is the lack of flexibility over showing photos. I would like the ability to create albums or collections of photos within the app that you can display by a simple toggle switch. Hopefully, it will get features like this in the future.
2 people found this review helpful
Aura Home, Inc.
10 February 2026
Hello Splash, really appreciate your suggestion. We will consider it and improve our app in the new version. If you have questions or suggestions please contact us at https://auraframes.com/help-request.
Thanks,
Aura Customer Care