My Navigo Tickets

Name: My Navigo Tickets
Availability: InStock
Rating: 1.5499999523162842 (6119 reviews)
Author: Île-de-France Mobilités

Île-de-France Mobilités

6.12K reviews

PEGI 3

Government

10L+

Downloads

PEGI 3

Learn more

About this app

With My Navigo Tickets application, your transport card and its tickets are digitalized on your mobile !

This application is an extension to your transit application and therefore requires its prior installation.

My Navigo Tickets digitalizes your transport card so you can load and validate your tickets directly with your transit app.
To use your tickets, simply touch your smartphone on the contactless readers at the gates or on the buses and trams.
Please note that uninstalling the application or deleting its data will erase the tickets it contains.

My Navigo Tickets application is compliant with NFC smartphones running Android 8.0 and above.

My Navigo Tickets, your ticket portfolio for public transport in Paris Area

Updated on

3 Nov 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

6.11K reviews

David Warren

25 October 2025

Despite all the promises of this being an add-on app that has to be installed but not active, the only way I could get my ticket validated on a bus was to have this app open as I tapped it on the pad. Why could I not just tap my contactless card instead of installing two counter-intuitive apps, registering twice, paying and then having to open all the apps, just to get on a bus. Not a friendly system at all.

41 people found this review helpful

Kousik Nandy

16 April 2025

On several occasions the tickets failed to load. In the bonjour ratp I can see there's a ticket remaining but barriers won't open with nobody to help. Also once you enter and immediately exit (e.g to get a forgotten item), it doesn't let you back in though the ticket should have been valid for 90 minutes. Overall their software bug can leave you trapped inside a deserted station.

31 people found this review helpful

paul radcliffe

21 June 2025

Dreadful. took my money, sent the payment receipt to my email address and didn't load the ticket so you end up getting a paper ticket at the station (all of course with the extra cost). Did the same for my wife. App just froze and is still frozen hours later. even deleting the app and reinstalling doesn't unfreeze it. Quite literally daylight robbery.

22 people found this review helpful