HSBC UK Mobile Banking

4.51L reviews
Content rating
PEGI 3
50L+
Downloads
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About this app

The HSBC UK Mobile Banking app has been created to help our UK customers with their everyday banking on the go. Download it today and you can:
• Log on quickly and securely with facial recognition or fingerprint
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• View or cancel standing orders and Direct Debits
• Freeze, report lost and order a replacement card
• View your debit or credit card PIN
• Stay in control with our Spending insights
• View and manage bills easily with Balance Forecast.

How to log on to Mobile Banking
• If you’re registered for HSBC Online Banking, you can use your existing details
• If you’re not yet registered, simply download the app, then select ‘Register now’.

Access all your essential banking services on the go. Download the HSBC UK Mobile Banking app today.

Want to know more?

Send money
The HSBC UK Mobile Banking app lets you send money to family or friends using their account details. Pay bills with pre-populated bank details for hundreds of major businesses. And instantly transfer money between your personal accounts.

Mobile statements
With the HSBC UK Mobile Banking app, you can securely access your current account, savings and credit card statements.

Mobile cheque deposits
The HSBC UK Mobile Banking app lets you pay in cheques without going to a branch by selecting the account, entering the value then scanning the front and back of the cheque. Please keep any cheques until they show in your account. You can pay in one or more cheques up to a limit of £2,000 per day. Cheques deposited before 10pm on a working day will be available by 11:59pm the next working day.

Freeze your card
Ever lost your card, only for it to turn up the moment you cancelled it? With the HSBC UK Mobile Banking app, you can place a temporary block on your card with just a few taps. It will stay blocked until you unblock it, or it can be reported as lost or stolen.

Chat with us
Need help or assistance? Select the ‘Start chat’ window on the home screen or tap 'Chat with us' in the ‘Library’. If you have push notifications enabled for the HSBC Mobile Banking app, we’ll send you an alert when we reply.

Gambling restriction
You can choose to restrict transactions made to gambling businesses, such as casinos and online betting companies, and recurring transactions such as The Postcode Lottery. The block only applies to individual cards held in your name.

This App is designed for use in the United Kingdom. The products and services described in this App are intended for UK customers. This App is provided by HSBC UK Bank Plc ('HSBC UK') for the use of existing customers of HSBC UK. Please do not download this App if you are not an existing customer of HSBC UK. HSBC UK is authorised and regulated in the United Kingdom by the Financial Conduct Authority. If you are outside the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region where you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
The quick, simple, secure way to manage your finances on your mobile or tablet
Updated on
4 Nov 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App activity
  • This app may collect these data types
    Location, Personal info and 8 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

4.42L reviews
J T
15 September 2026
I hold several premier bank accounts and the HSBC app is by far the worst. At setup date of birth requires use of a calendar, just allow direct keyboard entry to save scrolling. Pressing the back button doesn't close the app. App suddenly stopped working inside Samsung secure folder, forcing install in the open unsecured area, so the app is less secure if my phone is snatched. Balance font is huge with no option to obscure it. Transactions cover multiple lines with lots of white space.
29 people found this review helpful
Did you find this helpful?
HSBC
15 September 2026
Hi J T, I'm very sorry to hear about what has happened, please reach out to us via social media, you can find us on Facebook, Instagram or X. You will just need to use #4837391 as your reference. Alternatively you can give us a call on 📞 03457 404404. -Haz
Neil King
7 September 2026
Constant crashing when starting up. The logo appears then it closes after a few seconds. I have to restart my phone to get it to run. Then the next time I try the app, the same problem and I have to reboot again for it to work. No updates waiting and no problems with any other apps. My daughter has exactly the same issue with the HSBC app on her phone.
7 people found this review helpful
Did you find this helpful?
HSBC
7 September 2026
Hi Neil, I'm sorry for the inconvenience. I'd like to learn more and help take a look into this. Please reach out to us via HSBC UK social media, you can find us on Facebook, Instagram or X. Alternatively, you can give us a call on 03457404404 or follow the link: https://grp.hsbc/61220B6XY3i - Thank you, Aishanie
Iain Dove
21 April 2026
Nightmare app for me. Used to work on my old phone but constantly crashes on my new one. The problem is they route everything through the app, I can't do anything without it, transfer money or even pay for things online. Can't log in to online banking because you have to verify through the app. Absolute nightmare like I said, I might even have to change banks after 20 years!
39 people found this review helpful
Did you find this helpful?
HSBC
20 February 2026
Hi Iain, I am sorry to hear you are having issues with the mobile banking app. If the problem persists please reach out to our Online Banking Helpdesk on 03456 002 290 so that we can look into getting this issue resolved (Lines are open from 8am-8pm every day)

What's new

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