My Navigo Tickets

Name: My Navigo Tickets
Availability: InStock
Rating: 1.5499999523162842 (6120 reviews)
Author: Île-de-France Mobilités

Île-de-France Mobilités

6.12K reviews

PEGI 3

Government

1M+

Downloads

PEGI 3

Learn more

About this app

With My Navigo Tickets application, your transport card and its tickets are digitalized on your mobile !

This application is an extension to your transit application and therefore requires its prior installation.

My Navigo Tickets digitalizes your transport card so you can load and validate your tickets directly with your transit app.
To use your tickets, simply touch your smartphone on the contactless readers at the gates or on the buses and trams.
Please note that uninstalling the application or deleting its data will erase the tickets it contains.

My Navigo Tickets application is compliant with NFC smartphones running Android 8.0 and above.

My Navigo Tickets, your ticket portfolio for public transport in Paris Area

Updated on

3 Nov 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

6.11K reviews

Rainbow Lo

12 September 2026

Suddenly blocked from using my tickets on the IDFM app last week. Station agents were unhelpful, recommended I reboot my phone and check NFC etc... After the second attempt, as advised by a station agent, all my tickets disappeared. I was stranded and had to buy another physical Navigo card just to get home. What's the point of telling everyone to use the apps (PLURAL), getting rid of the t+ tickets, and then not developing a robust app system. Goodbye money and time.

3 people found this review helpful

Gary Gannot

27 September 2026

The worst app I've used EVER! Not only it crashes constantly, it makes my tickets disappear, and agent at the office can't find them, and sells me a physical ticket, and is trying to comfort me by saying many people have the same complain and the app is problematic. Is this a semi legitimate way for the transport authority to increase revenues? Especially from tourists, who will not make a big effort to recover lost $50.... Very disappointing Paris!

1 person found this review helpful

Jerry B. Anderson

28 October 2026

solid ten minutes to install the app, give all the needed permissions and type in payment details in order to buy one metro ticket.. parts of the app don't load so you have to guess the date of your card expiry on a blank screen calendar

1 person found this review helpful