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• 1,5+ Million properties: hotels, motels, vacation rentals and more • Search by city, attraction, landmark or hotel name with just one tap • Filter by price, review score, WiFi quality and other things important to you • Find your last-minute stay or book far in advance
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Updated on
11 Nov 2026
Travel & Local
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 6 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted
See details
Ratings and reviews
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4.8
6.36M reviews
5
4
3
2
1
Luana Di Marco
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3 February 2023
If you are scammed, they won't help you. I used booking over a numbers of years and loved it until I was scammed by an hotel, try to get my monies back via Booking and was told that "they only facilitate the transaction, can't help with anything else". The hotel in question had 9 stars in booking but 100s reviews on TripAdvisor sharing the EXACT SAME PROBLEM. Of course I could not live a review too on Booking because the hotel marked as no show even if I spent the night in there....
6 people found this review helpful
Booking.com Hotels & Vacation Rentals
3 January 2024
Hi Luana Di Marco, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be happy to look into this. Kindly find our contact details by clicking on the Customer Service help option in the Profile menu of our app.
Luis Castillo
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Show review history
1 September 2022
My credit card information was shared with one of their partners without my authorization. I was left without a room, at midnight and no refund ($600). Booking is really good to find deals and compare prices, everything works well until you actually need them to jump in and help you solve a problem. They failed at a core element, the trust between user and Booking. I would have never given my details to the hostel I rented, I only did because it was through Booking and it was a mistake
7 people found this review helpful
Booking.com Hotels & Vacation Rentals
3 October 2022
Hi Luis Castillo, we are sorry to hear that your experience was not satisfactory. We are always here to help and our Customer Service team is available 24/7. Please get in touch with us and we will be glad to look into this for you. Kindly find our contact details by clicking on the ‘Customer Service help’ option in the menu of our app.
Tom Wright
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Show review history
26 May 2023
"Download confirmation" does not mean "install app" You asked for clarification. When you click the link to download confirmation you are prompted to install an app. A common pattern in marketing known as "bait and switch" is to offer one thing but then change that off to something else. In this Case, I want an email to show the hotel and you probably want to advertise to me with notifications from your app... and maybe I'm happy with this trade in some situations.
8 people found this review helpful
Booking.com Hotels & Vacation Rentals
29 May 2023
Hi Tom Wright, when you finalize a booking, our system send a confirmation email soon afterwards. On our app you'll find a wide range of hotels and services available for you. Give us a go and you won't regret it. If you need further assistance please get in touch with our 24/7 Customer Service team and we'll be happy to assist you.
What's new
Thanks for using Booking.com! This update contains several bug fixes and performance improvements. Enjoy the latest and greatest version of our app.