iD Mobile - Mobile done right!
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17K reviews
PEGI 3
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1M+
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PEGI 3
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About this app
Manage your iD Mobile plan, track data usage, view bills, adjust roaming, manage your eSIM and unlock exclusive rewards, all in one app.
Whether you're checking how much data you have left, upgrading your plan, managing your eSIM or preparing for a trip abroad, the iD Mobile app makes it easy to stay connected and in control.
Why Download the iD Mobile App?
- Check your data, minutes and text allowances
- Change your plan or buy add-ons in seconds
- View your roaming allowance
- Purchase international roaming add-ons
- Set and adjust your Bill Cap
- View and download bills
- Check when you're eligible to upgrade
- Activate replacement SIM cards
- Request and manage eSIMs
- Unlock exclusive rewards with iD Perks
- Manage your all of your iD Mobile plans in one place
- Refer friends and earn rewards
Manage Your iD Mobile Plan
Monitor your data, minutes and spending. View all your iD Mobile plans in one place and keep track of your usage whenever you need to.
Purchase Add-Ons
Need more data? Running low on allowances? Purchase add-ons directly through the app.
Roam With Confidence
Travelling abroad? Manage your roaming settings, buy roaming add-ons and help avoid unexpected roaming charges before and during your trip.
Understand Your Bills
View your current bill, upcoming payments and billing history from the last 12 months. See a clear breakdown of your charges so you always know what you're paying for.
Request and Activate Sims and eSims
Activate replacement SIM cards and manage eSIMs for compatible devices directly from the app.
Access Perks and Rewards
Enjoy monthly rewards, discounts, giveaways and exclusive customer offers through iD Perks. Share iD Mobile with friends and family and earn rewards when they join. It's our way of giving you even more value as an iD Mobile customer.
Frequently Asked Questions
Q: Can I check my data usage in the app?
A: Yes. You can view your data, minutes and text allowances at any time.
Q: Can I change my mobile plan through the app?
A: Yes. You can switch plans and purchase add-ons whenever you need them.
Q: Can I manage roaming settings?
A: Yes. The app lets you manage roaming settings for our 50 Roam-Free destinations and buy roaming add-ons for international travel.
Q: Can I view and download my bills?
A: Yes. You can access current and previous bills, including a detailed bill breakdown.
Q: Does the app support eSIMs?
A: Yes. You can request and manage eSIMs for compatible devices.
Q: What are iD Perks?
A: iD Perks gives customers access to exclusive rewards, discounts, giveaways and special offers.
Please note: The iD Mobile app is the self-service account management app for iD Mobile customers in the UK.
Download today to manage your account, control your spending, track usage and access exclusive rewards wherever you are.
Instagram: @idmobileuk
Facebook: idmobileuk
Twitter / X: @iDMobileUK
YouTube: idmobile
Whether you're checking how much data you have left, upgrading your plan, managing your eSIM or preparing for a trip abroad, the iD Mobile app makes it easy to stay connected and in control.
Why Download the iD Mobile App?
- Check your data, minutes and text allowances
- Change your plan or buy add-ons in seconds
- View your roaming allowance
- Purchase international roaming add-ons
- Set and adjust your Bill Cap
- View and download bills
- Check when you're eligible to upgrade
- Activate replacement SIM cards
- Request and manage eSIMs
- Unlock exclusive rewards with iD Perks
- Manage your all of your iD Mobile plans in one place
- Refer friends and earn rewards
Manage Your iD Mobile Plan
Monitor your data, minutes and spending. View all your iD Mobile plans in one place and keep track of your usage whenever you need to.
Purchase Add-Ons
Need more data? Running low on allowances? Purchase add-ons directly through the app.
Roam With Confidence
Travelling abroad? Manage your roaming settings, buy roaming add-ons and help avoid unexpected roaming charges before and during your trip.
Understand Your Bills
View your current bill, upcoming payments and billing history from the last 12 months. See a clear breakdown of your charges so you always know what you're paying for.
Request and Activate Sims and eSims
Activate replacement SIM cards and manage eSIMs for compatible devices directly from the app.
Access Perks and Rewards
Enjoy monthly rewards, discounts, giveaways and exclusive customer offers through iD Perks. Share iD Mobile with friends and family and earn rewards when they join. It's our way of giving you even more value as an iD Mobile customer.
Frequently Asked Questions
Q: Can I check my data usage in the app?
A: Yes. You can view your data, minutes and text allowances at any time.
Q: Can I change my mobile plan through the app?
A: Yes. You can switch plans and purchase add-ons whenever you need them.
Q: Can I manage roaming settings?
A: Yes. The app lets you manage roaming settings for our 50 Roam-Free destinations and buy roaming add-ons for international travel.
Q: Can I view and download my bills?
A: Yes. You can access current and previous bills, including a detailed bill breakdown.
Q: Does the app support eSIMs?
A: Yes. You can request and manage eSIMs for compatible devices.
Q: What are iD Perks?
A: iD Perks gives customers access to exclusive rewards, discounts, giveaways and special offers.
Please note: The iD Mobile app is the self-service account management app for iD Mobile customers in the UK.
Download today to manage your account, control your spending, track usage and access exclusive rewards wherever you are.
Instagram: @idmobileuk
Facebook: idmobileuk
Twitter / X: @iDMobileUK
YouTube: idmobile
View bills, track data and manage your plan on the go.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Ratings and reviews
16.7K reviews
Bethan Armstrong
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12 June 2020
I have been unable to log in for over a month. The link doesn't work for ''forgotten passwords''. The person on on-line chat kept forgetting what my problem was, and after an hour advised me to dial 7777. This number only gave an automated response & then cut me off. I've submitted feedback 3x and nobody has contacted me. I've had my contract for 2 months & I am more than ready to change. I really don't know how to get resolution to this problem, I have tried everything to no avail
35 people found this review helpful
Kim G
- Flag inappropriate
22 October 2020
Total rubbish. I can log in just fine and the home page shows the correct details. However, if I leave the homepage and, say, check my allowances, then I get nothing but errors. My name shows as 'Null' on the homepage and no data can be seen on any page. Furthermore, clicking on 'help and support' just results in a pop-up saying "No valid content to display". Utterly useless.
18 people found this review helpful
iD Mobile Limited
5 November 2020
Thank you for your feedback. We are taking all customer feedback into consideration. We recently updated the app and the new version is available to update now. Please can you install the update and confirm if your problems still persist? Many thanks, ID Mobile
Richard Le Donne (RLD1982)
- Flag inappropriate
10 August 2021
Abysmal app. I set it up some time ago to accept my fingerprint. Now it doesn't ask for one. I tried 'forgot password' (I didn't think to remember it) but it did not recognise the (correct) details I entered. Tried speaking to the online chat to rectify the issue and gave the aforementioned correct details. They told me to go back to the 'forgot password' page. Apparently the details aren't correct. Their solution: download the app! Will be leaving ID Mobile soon. Terrible all round.
31 people found this review helpful
What's new
Got more than one mobile plan?
You can now give each plan a nickname and choose your primary plan. It makes switching between the plans in your app easier.
Refer a friend, made simpler.
You can now share your referral link faster, using your phone’s sharing options straight from the home screen.
You can now give each plan a nickname and choose your primary plan. It makes switching between the plans in your app easier.
Refer a friend, made simpler.
You can now share your referral link faster, using your phone’s sharing options straight from the home screen.
PEGI 3
Learn moreApp support
About the developer
CURRYS GROUP LIMITED
appsupport@idmobile.co.uk
CURRYS NEWARK CAMPUS
LONG HOLLOW WAY
NEWARK
NG24 2NH
United Kingdom
+44 7309 737681
