Royal London

10.9K reviews
Content rating
PEGI 3
500K+
Downloads
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About this app

HOW YOU GET STARTED

You’ll need to have at least one individual or workplace pension plan, or ISA, with Royal London. To register you’ll need your plan number, which you can find on your welcome letter or annual statement. As soon as you register you’re ready to see your savings and more.


WHAT YOU CAN SEE

• The value of your pension and ISA savings.
• Your pension contributions, along with tax relief and employer payments.
• Details of how your pension funds are invested.
• Up-to-date investment performance and growth, charges paid, and any ProfitShare payments awarded.
• Projections of what your pension savings could be worth when you retire.
• Any money you’ve taken out and how long a regular income might last.


WHAT YOU CAN DO

• Add, view, and change your beneficiaries.
• Transfer other pension pots to your Royal London workplace plan, to keep your pension savings in one place.
• Access helpful tools including State Pension forecast, risk profiler, pension planner and retirement options.
• Access your pension documents, where available.
• Read our helpful Financial Wellbeing guides.
• Brush up on your financial knowledge with topical articles.
• Set up notifications - if you want, we’ll let you know when there’s an important update to your plan. Or send you a quick reminder.
• Quickly get in touch with us if you need to.
• Customise your view with a choice of light or dark themes.

We’re continually developing your app with useful enhancements, so check back soon for more new features.


IMPORTANT INFORMATION

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales, company number 99064. Registered office: 80 Fenchurch Street, London, EC3M 4BY.

Royal London Marketing Limited is authorised and regulated by the Financial Conduct Authority and introduces Royal London’s customers to other insurance companies. The firm is on the Financial Services Register, registration number 302391. Registered in England and Wales company number 4414137. Registered office: 80 Fenchurch Street, London, EC3M 4BY.
Making it easy for Royal London customers to view their pension and ISA savings.
Updated on
6 Nov 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 2 others
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

10.6K reviews
Robert Thomas
13 March 2022
Hopeless. It's been three years since I reported the problem of not being able to access my account on the app. I've been passed from pillar to post by customer services who have washed their hands of me. The app doesn't work clearly. Develop one that actually works. I've taken out alternative products due to the shsmbolic approach from the tech team and customer services.
10 people found this review helpful
Did you find this helpful?
Royal London
14 March 2022
We apologise for the problem that you have experienced and would like to look into this further for you. If you can please contact our servicing team on 0345 602 1885 and ask for your details including plan information to be passed to the development team, we would be happy to spend more time investigating the source of this issue.
David Grist
11 March 2022
Haven't been able to access my pension details on this app since I've had it merged with another. I'm not sure how long it takes to update the details, but it's been over two weeks. Rang customer service who weren't able to help. A contribution was made 9th March, but still unable to access my account. I had an email this morning to say I've been awarded Profitshare, but it doesn't show online either
4 people found this review helpful
Did you find this helpful?
Royal London
8 March 2022
Thank you for your feedback. You should be able to access your plan following your next contribution.
Iain Caldwell
1 November 2026
Seem to frequently take the app offline to do maintenance - quite frequently the last and first day of the month, frustratingly the main day I woke check my monthly finances. Once maybe ok, but I'm sure this is the second or third month in a row I've not been able to use the so on the first day of the month
Did you find this helpful?
Royal London
3 November 2026
Thank you for sharing your feedback. We appreciate you taking the time to let us know. Our Customer Relations team are keen to speak with you to understand your experience and provide support. For this to happen, please complete the following form: https://www.royallondon.com/forms/help-form/ Once submitted, they will be in touch with you directly.

What's new

We’re enhancing your Royal London app with every release. This update includes technical fixes and accessibility improvements to keep things running smoothly.