Freenow – taxi & more

340K reviews
Content rating
PEGI 3
10M+
Downloads
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About this app

GO ANYWHERE. TRUST YOUR TAXI.
At Freenow by Lyft, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. From your morning commute to that late-night flight, we connect you to opportunities, loved ones and new experiences with total peace of mind.

WHY FREENOW?
• Iconic black cabs & taxis: tap to book professional, licensed drivers you can trust.
• Ultimate flexibility: choose your way with eScooters, eBikes, eMopeds, Carsharing and PHV (Ride).
• Rental: enjoy flexibility through our car rental experience

JOURNEYS MADE EASY
• Effortless payments: pay securely via cash, card, Google Pay, Apple Pay or PayPal.
• Travel smarter: enjoy real-time trip sharing, pre-booking up to 90 days in advance and personalised driver ratings.

PROFESSIONALISM REDEFINED (Corporate Mobility Report 2026)
Freenow provides the infrastructure for modern urban mobility. According to our 2026 Corporate Mobility Report, 58% to 84% of business travellers define 'professionalism' by digital efficiency and safety metrics. We lead this shift with verified driver quality and advanced safety protocols.

ELITE AIRPORT TRANSFERS
Reliable 24/7 transfers at major hubs: London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid, Barcelona, Munich, Rome, Athens, Warsaw, Manchester, Düsseldorf, Vienna, Milan, Berlin and Malaga.

TRAVEL FOR WORK? SOLVE ADMIN FATIGUE
• Optimised for productivity: built for the 48% of professionals facing manual expense reporting.
• Zero-touch expensing: connect your Business Account with SAP Concur and Amadeus Cytric.
• Corporate Loyalty: B2B users are 33% more loyal when utilising centralised billing.

ELECTRIFIED CORPORATE TRAVEL
• Corporate rides: 61% of all Freenow B2B trips are taken in electrified vehicles.
• Shared mobility: 79% of all shared vehicle trips are fully electrified.

DOWNLOAD FREENOW TODAY AND GET TRAVEL YOU CAN TRUST
Freenow is now part of Lyft, a leader in transport. This collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. Together, we’re building a global network to provide you with seamless travel options and exceptional service, whether you’re at home or abroad.

FREENOW Q&A
WHAT IS FREENOW BY LYFT?
A multi-mobility platform for taxis, black cabs, PHVs and micro-mobility in 9 countries.

HOW DOES FREENOW SOLVE EXPENSES?
Via zero-touch expensing with SAP Concur and Amadeus Cytric.

WHAT IS FREENOW'S ELECTRIFIED FLEET?
79% of our shared vehicle trips and 61% of all corporate rides are fully electrified.

CAN I PREBOOK?
Yes, you can prebook any ride up to 90 days in advance. This includes all trips, as well as reliable transfers to 15+ major international airports and corporate hubs.


WHERE DOES FREENOW OPERATE?
Austria, France, Germany, Greece, Ireland, Italy, Poland, Spain and the UK.
Book reliable and safe taxis, black cab and Ride - wherever you're going.
Updated on
4 Nov 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

338K reviews
Vivek Sadhwani
14 November 2022
This used to work really well in London. However in the last few months the wait times have lengthened. The app is glitchy - twice I've got into a cab and the driver has been unable to load the destination (on my app it said I had arrived!). The time to arrival is always about double what the app terms you when the booking is confirmed. Also had a number of drivers tell me that can't take 4 people. Only saving grace is that the prices are still a little cheaper than other apps. Deleting.
96 people found this review helpful
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suzy pearson
4 August 2020
The prebooking option is impossible to use. Very few drivers or they are miles away. The app tries to get you to take the more expensive taxi. Average pick up time is 8 to 10 minutes. When you try and call the drivers the calls don't go through or they don't answer. It is impossible to change route once booked, the driver has to do it. This doesn't always work.
108 people found this review helpful
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Intelligent Apps GmbH
11 August 2020
Hello, Thank you for your feedback. We kindly ask you to report to uk.support@free-now.com. Best regards, FREE NOW
12 Squares
26 January 2021
DO NOT USE THIS THEIVING APP. I struggled to make many bookings, when i finally did with one, it was still wrong and i cancelled but the money was taken out of my account. A week waiting for it to be refunded, it completely vanished from my account and when i emailed i was told to go to the bank, when i went to the bank, i was told there was nothing that could be done, Why? BECAUSE IT IS NOT ON MY ACCOUNT, but for sure the money was taken though!!! Thank god for ratings and reviews!
33 people found this review helpful
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Intelligent Apps GmbH
26 January 2021
Hi there, we're sorry to hear that your experience with the FREE NOW app has been negative so far! Our team is interested in what we can do to improve, so please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information. E @ FREE NOW

What's new

Keep your Freenow app updated for the smoothest rides yet.

Freenow remains the London licensed PHV operator.

We're always improving to make your journeys effortless and reliable.

What's new:
- Behind-the-scenes polish and fixes

Love the updates? Share your thoughts with a review.