Thai Lion Air

In a world of low cost airlines it takes real commitment to make an app as woefully bad as this. Firstly, it isn't an app it's a mobile website wrapper with all the lag and performance issues this brings with it. They also seem to have gone with the unique approach of actually trying to dissuade you from making a booking through whatever convoluted and frustrating means they can think of. I genuinely didn't want to write a review as I would be forced to give 1 star more than deserved. Awful.

Everytime I try to book on their website payment would always fail. I would contact the bank for every single one of my credit cards that I have tried and every time I contacted my Banks, the bank would show no record of an attempted charge and their customer service agents would all come to the conclusion that there's a problem with the merchant website (Thai Lion). with that said I figured I would try the mobile app and it's more of the same. So until this problem is resolved it is impossible, I believe, to book a flight unless you happen to have a credit card from a Thai bank

The experience with this app is horrible - it is essentially useless for checking in. I've checked in for 2 flights. Both times I emailed the boarding pass to myself and although it said the email was sent successfully, I received no email (yes, I checked the spam folder). Under the boarding pass tab, the boarding passes do not appear. I arrived at the airport with no way to access my boarding passes, was forced to go back to get a printed boarding pass and almost missed my flight.