68 reviews
Content rating
PEGI 3
5K+
Downloads
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About this app

DriveXpert is our affordable telematics insurance policy, designed to help young drivers get on the road. The app monitors your driving via GPS on your smartphone and enables you to keep track of your driving score, while also providing feedback to help you become a smarter, safer driver.
Once you’ve downloaded the app, you will need to register using the details used to purchase your policy. Terms and conditions apply
DriveXpert is our affordable telematics insurance policy
Updated on
Oct 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

67 reviews
Millie
June 22, 2023
Terrible app. In areas with low service, I have taken 'journeys' all over the place, whilst actually sat in my living room. It has even recorded me driving straight through a river after I've parked my car! This is unhelpful for long journeys with patchy service, as you cannot disregard a whole journey just for five miles of (apparently!) driving through people's homes. There should be a way to mark a journey recorded in error by the app, and an appeal system to judge specific parts of journeys
7 people found this review helpful
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Direct Line Insurance Group Limited
June 23, 2023
We'd like to go through the scoring with you Millie. Please send us an email to support@privilege.com and we'll go through this. MJ
Lucy Wilkinson
January 26, 2024
Horrendous, you can't use hands free without being marked as driving dangerously. Also this app constantly records my journey wrong (as a straight line across the town or sometimes as a dot if I run down the stairs for example) but you can't see that it has done this until it's too late to change it to "I wasn't driving", so you get bad marks. When I emailed to ask them to change these to show that I wasn't driving, they said they will do it this once but they can't keep doing it. Avoid.
3 people found this review helpful
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Direct Line Insurance Group Limited
January 29, 2024
We'd like to go through the scoring with you Lucy. Please send us an email to support@privilege.com and we'll go through this. MJ
Andreas Koupparis (Andrew)
December 10, 2022
Just started using the app. Registering is straight forward. Initially there was buffering and error messages that certain functions are not available now. After recording a journey the buffering ceased. I think this was because there was no data to retrieve. The recording of my journeys is inaccurate, marking me down for using my phone. When I kept it in my pocket throughout. Hastings Direct system is way better than this one. Had no problem with it at all. Thier scoring was fair and accurate.
7 people found this review helpful
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Direct Line Insurance Group Limited
December 9, 2022
I'm sorry you're having issues with the app Andrew. Please send us an email to support@privilege.com, with a brief outline of the issue and we’ll go through this with you. MJ

What’s new

Updates and optimizations