12.2K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

The NCP app brings all your parking needs together in one convenient and easy-to-use place, offering the ability to:

• Purchase and access a digital Season Ticket, giving you the ability to manage your account with ease

• Ticketless pay-as-you-go parking at 370+ car parks across the UK

Make sure you download the NCP app before entering one of our car parks to guarantee the best experience.

Downloading the NCP app means you can purchase digital monthly, quarterly, and annual season tickets, depending on your needs. Your season ticket will then be stored in the app, meaning you’ll never forget or lose a physical season ticket again!

Features of the NCP app include:

• The ability to pay as you go and access your season ticket, if you have one, in one place

• Extend your parking session in-app to save you having to go back to your car, you’ll be notified by push notifications from the app, so please ensure you have enabled notifications in your device settings to stay up to date

• One QR code for all your products

• Ability to favourite sites that you regularly visit in your favourites list

• AutoPay provides fully automatic recognition and payment at selected sites via your vehicle registration number (VRN)

• Map and list view of car parks with additional features

• Buy and pay for a season ticket within the app, allowing unlimited parking within your chosen site for the length of your ticket

• In-app chat function, giving you a direct line to customer service

• Pay with Google Pay
Purchase pay as you go and season tickets
Updated on
Apr 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Financial info and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

12.1K reviews
Matt Barratt
April 10, 2025
Generally the app works fine BUT on some car parks there aren't pay stations and if you haven't realised that, and so you haven't started a parking session but need to pay when you leave, there is no option on the app to do that, so you need to go to the NCP Pay Later web page. It would be so much better if there was a "Pay Later" option on the app instead of having to do it through a web site and add all your card and address details every time. Thanks!
49 people found this review helpful
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National Car Parks Ltd
April 14, 2025
Dear Matt, thank you for sharing your recent review of using our NCP app. Please do contact us at NewApp@ncp.co.uk if you need any help in the future. Best regards, NCP
P M
March 1, 2024
Created an account, went to pre book and the app could not find any car parks in the area I wanted despite there being one. I then used the maps feature to locate the car park, found it highlighted with a yellow pin indicating it was available for prebookings. When I clicked the pin and entered my details the app came back with 'No car parks found in that area'. The chat feature was unhelpful, I spoke to a robot, which did not answer my questions. Very unhelpful.
14 people found this review helpful
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National Car Parks Ltd
March 6, 2024
Good morning and thank you for sharing your recent review. We are sorry for any confusion experienced but our prebooking facility is via our NCP website and not currently via our NCP app. Please do contact us at NewApp@ncp.co.uk should you need any further support. Best regards, NCP
Kati N
March 25, 2025
This app is basically created to pay for your stay, but it doesn't work properly. Had 6!!! attempts to add my bank card. Started panicking as I was running out of time and options to park anywhere else. The strangest app I ever paid through. Asks you to add a card. Then, it goes with verification by the'£0' transaction. And it repeats this step for few times! Finally after almost 30 minutes! battle I has successfully set up payment. No other methods of pay accepted. No number to call for help.
7 people found this review helpful
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National Car Parks Ltd
March 26, 2025
Dear Kati, hello and many thanks for your review of using our NCP app. We really value your feedback and please email us at NewApp@ncp.co.uk if you need any help in the future. Kind regards, NCP

What’s new

• UI updates for smoother and consistent user experience
• Payment flow improvements and bug fixes
Update now and experience better parking with NCP.