
Pycorax
Services went into maintenance without any notifications or warnings, leaving me stuck and unable to exit the train station in Hakata. Despite that, they're perfectly able to send ad notifications.
1 人のユーザーが、このレビューが役立ったと評価しました
You Technologies Group (Singapore) Pte. Ltd
2026年3月11日
Hi Pycorax, we are sorry to hear about this and we apologize for the inconvenience caused. Your valuable feedback is instrumental in enhancing our service for all our customers. Please be assured that we will share your feedback with our teams to implement necessary improvements in our product and processes. Thank you!

vanessa chan
Unable to view transaction history on the app for last few months. Never loads. At the moment, can only see a virtual card ad where transaction history used to be. Doesn't seem to have any other way to acces history. Should have the option on some menu or another. Edit: dropped down to 1 star, because I can't log-in on browser and check there, either. Unable to check charges to my card at all, which is needless to say, terrible for security.
1 人のユーザーが、このレビューが役立ったと評価しました
You Technologies Group (Singapore) Pte. Ltd
2025年9月18日
Hey vanessa chan, we appreciate that you took the time out to leave us a review. We apologize that you are facing issues with viewing your transaction history. Could we trouble you to drop us an email at customer@you.co and provide us with more details such that our relevant team can assist you? Thank you!