Ideal World

I had the previous version of this app which seemed to be far quicker to checkout compared to this new version. Having to enter an emailed code to log in is so time consuming and irritating. Also I have subscriptions for a couple of products but cannot access the subscriptions on the app, so I have to log into the website to view the subscriptions which seems rather pointless. The other irritating factor is that Flexipay if offered can only be accessed over the phone during a live presentation.

The NEW UPDATED app is terrible. It doesn't show your rewards points you've made with your purchases. You seem to go to this new checkout page where you get discount coupons and not your slider with your rewards anymore. So i can not get my points I've built up to nearly 700 points. One minute it's there on the page then go to it and it just disappears. Terrible new app that goes to the SHOP checkout page and not Idealworld page and then you don't see the slider like you usually do wiv Rewards.

I have being trying to get into my orders through the Internet and it's says I don't have any I have 143 orders from the Internet,I also can't get into my profile I can't do this either it won't come up,I want to change my debit card as k have a new one, thete is nothing for me to do this,also I have over £20 in my rewards but nothing comes up when I am ordering items so I can't use them,I have been shopping with ideal world since it first came on tv ,I am disgusted at the way I'm being treat