
John Smith
It was a poor app with limited functionality to begin with, but I don't know if an update has happened in the past week or so but now I keep getting an error trying to sign in, constant bugs!! I've tried on mobile, on the Internet, just not working, deleted and retried and still not working. I won't keep it any longer. Invest in better IT people to fix your app, pay them well!
4 people found this review helpful
RENAULT SAS
September 11, 2026
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Dacia Team.

Heather Cartwright
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Would be good if I could actually sign in to my account on the app, but it just keeps telling me an error occurred try again later. I have a 2023 Duster, I could sign into it when I brought the car last year 2024, but had a new phone in June this year and can't log in to my already registered account! Would also be nice if there were some features like journeys miles, fuel cost per journey and last parked place on the app! These feature I had with my previous car and I found very useful!.
9 people found this review helpful
RENAULT SAS
August 20, 2025
Thanks for your review and we’re sorry you’re not happy with the features. We have noted your feedback and will look to make further improvements. My Dacia Team.

Emma Carlton
Bought a Spring Extreme in May. great car, but the app just doesn't work! it's constantly out of date, showing battery status from hours ago, you can't see the current level. Switching on air con and lights doesn't work either. it's connected to my account and I can see the car on there, but its next to useless. it's frustrating because it worked for the first few weeks and now it's stopped. Dacia please review and sort the app out.
10 people found this review helpful