
Steve H
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Terrible app. Almost always offline. Now they want to charge for it. UPDATE to developers response. It is offline more than other WiFi device to the point I can't rely on it when not at home. I have to use the app for the system installed by the alarm co. They have looked into the problem and installed tp links but nothing changes. So I'm stuck with a poor system and app which I have to tolerate. Then I here you want to charge for it and the installer may increase their fees! Unbelievable.
32 people found this review helpful
Hi Steve,
Now we understand better your issues. We will be happy if you will contact our support, so we will be able to try to assist you.

William Noon
This FREE control has been problematic since installed by Astra Alarms in late 2019, following a system failure June 21 a dongle type item was replaced. The Free control app has worked fine since until today 30 July. Now I have to enter Google Play store each time I need to use it. The Free Control icon is no longer accessible, is this because you want £20 a year? When I paid Astra Alarms this feature was a described as a free benefit no matter of an on going cost was ever mentioned.
20 people found this review helpful

John Ehlas
Does the job of arming/disarming but now you have to pay a yearly subscription, I'd expect some new features for the alarm side of things. For instance, android auto to make it easier to manually disarm when close to home, or location services to disarm when arriving within a certain distance, another one is Google/Alexa integration so the alarm can be armed/disarmed using evening/morning routines. I don't feel that anything is happening with the app/features.
6 people found this review helpful