
William Kiser
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DO NOT UPDATE. If you can now read your Amperage when in use....DO NOT UIPDATE. No Amp display after update! BROKEN APP! Amp display worked perfectly today before update....5 minutes later after update, No Amperage display. - App is Broken!
2 people found this review helpful

Steve
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If you are connected to a generator and walk out of range and the bluetooth disconnects, and then you walk back into range, the APP REFUSES TO RE-CONNECT, even with cycling the bluetooth on the phone off and on again. Rebooting the phone WILL allow it to reconnect, but that is ridiculous. A third party Bluetooth scanning app shows the generator bluetooth is ACTIVE, but the APP will NOT reconnect. It does this with BOTH generators I have. Not a good way to do things, HONDA.
4 people found this review helpful

e s
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Upgraded to 1.3.3 and still have all the functions greyed out. I really regret buying the bluetooth version of this generator. I figured the remote stop feature would be more useful than the 10amp DC output, but the bluetooth capability has been a huge disappointment. Update: no it pairs fine. I paired it to 2 different phones. Problem is the controls are greyed out intermittently. Sometimes i can use remote shutoff but typically not. The issue is intermittent. Honda can do better so do it.
6 people found this review helpful
Honda Motor Co.,Ltd.
February 1, 2021
Let us try to help you further. Your generator cannot pair with multiple phones at the same time. We consider the possibility when you want A phone pair with the generator, perhaps B phone is grabbing the connection with the generator. Please turn off Bluetooth of B phone in that case and try to reconnect A phone.