Joybuy-Don't Just Buy!

12.3K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the EU and UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers.
With an extensive range of high-quality products, competitive prices, and customer-first services including free shipping on first orders, exclusive discounts, and 24/7 live support, Joybuy is redefining the way the world shops online.

For more information, visit joybuy.com or follow us on:
Instagram: @joybuyuk @joybuy.de @joybuybenelux @joybuyfrance
TikTok: @joybuyuk @joybuybenelux @joybuydeutschland @joybuyfrance
Facebook: @JoybuyUnitedKingdom @joybuybenelux @joybuyde @joybuyfrance
YouTube: @JoybuyUnitedKingdom @Joybuybenelux @Joybuyde @Joybuyfrance
Rednote: @Joybuy
Wechat Official Account: @Joybuy
Don't just buy, Joybuy!
Updated on
Oct 31, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    Personal info, Financial info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

12K reviews
Carson Yen
September 15, 2026
Terrible customer service and inaccurate tracking! Extremely disappointed with Joybuy. The delivery tracking is completely inaccurate, and the customer service is a total waste of time. They just give repetitive, robotic responses and never solve any real problems. Delayed delivery with zero helpful support. If you value your time and money, stay away!
23 people found this review helpful
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Angela M
August 12, 2026
It's hard to find things to buy. Most things aren't actually saving you a whole lot of money - check other places before you buy on joybuy. Also, due to the changing nature, subscribe and save on it doesn't work well. I cancelled an Amazon subscription because it was cheaper on joybuy... when to buy but they no longer sell it, at all. It's ok for some occasional savings, but not worth joybuy plus anytime soon.
26 people found this review helpful
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Katie Gowie
July 14, 2026
I love this app so much! Great prices, quick delivery and very friendly delivery drivers. I don't have any perks or anything but still felt like they cared about the customer. I highly recommend to people who need to buy things quickly or are looking for appliances/groceries. Though, it would be good if there was a way to rate delivery drivers/customer service?
39 people found this review helpful
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What’s new

JoyPlus: A Brand-New Membership Experience — Unlock More Exclusive Benefits
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