Nespresso Smart

1.71K reviews
Content rating
PEGI 3
100K+
Downloads
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About this app

Unbox the expert features of your Nespresso connected machine* with Nespresso Smart:
• Pair and Brew. Pair your device and unlock the exclusive features of your connected coffee machine.
• Best coffee quality cup after cup. Enhanced maintenance content to savour quality coffee cup after cup.
• Customize the length of your coffee to brew the perfect cup, tailored just for you.
• Follow step-by-step guides to create exquisite coffee recipes effortlessly.
• Enjoy café-quality recipes at home with ease using the Nespresso Barista.
• Get expert support. Access problem-solving tutorials for unparalleled coffee mastery.
Improved user experience to manage your connected Vertuo coffee machine.
Updated on
Oct 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.69K reviews
Georgos Zangos
May 11, 2026
What is the point to having an app that helps you with Descaling and Cleaning if there is NO messaging telling you when to do it? I assume it would be extremely easy to have the last date of Descaling and Cleaning in the app but they didn't place it anywhere. very disappointed on this. Connectivity is terrible. Bluetooth name is Venus!!! I spent hours to reconnect and find the name on my Bluetooth settings. Also, why have a different app and not have these features on the new store app?
3 people found this review helpful
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Michael Gerrish
January 5, 2025
The WiFi doesn't work. Spent 2 hours on the phone trying everything, but just doesn't work. Then I called to send back my machine and a new support guy told me that I couldn't because there was a recognised problem with the latest version of the app and it would be fixed in a future release. However, no idea when. So for now you have to do everything manually. Not a very premium experience!
25 people found this review helpful
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Joseph Goh
September 7, 2026
What an horrible app. By stroke of luck, I've managed to get it connected, but every time I made a cup of coffee, it prompt me that my machine needs attention, and when I click on it, it tells me some process, and when I click on the process, it just shows a blank white screen. This is absolutely horrible. When I attempt to update the machine software, it kept saying machine is busy but my machine is not making any coffee, how is it busy?
3 people found this review helpful
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What’s new

The Smart App now connects with the latest Vertuo Up machine and lets you adjust the temperature in the coffee customization section—so you can enjoy your coffee just the way you like it.
We’ve also added a few behind-the-scenes updates to keep your everyday coffee moments running smoothly.

App support

About the developer
Nestlé Nespresso SA
mobile.support@nespresso.com
Chaussée de la Guinguette 10 1800 Vevey Switzerland
+34 659 40 31 71