
Georgos Zangos
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What is the point to having an app that helps you with Descaling and Cleaning if there is NO messaging telling you when to do it? I assume it would be extremely easy to have the last date of Descaling and Cleaning in the app but they didn't place it anywhere. very disappointed on this. Connectivity is terrible. Bluetooth name is Venus!!! I spent hours to reconnect and find the name on my Bluetooth settings. Also, why have a different app and not have these features on the new store app?
3 people found this review helpful

Michael Gerrish
The WiFi doesn't work. Spent 2 hours on the phone trying everything, but just doesn't work. Then I called to send back my machine and a new support guy told me that I couldn't because there was a recognised problem with the latest version of the app and it would be fixed in a future release. However, no idea when. So for now you have to do everything manually. Not a very premium experience!
25 people found this review helpful

Joseph Goh
What an horrible app. By stroke of luck, I've managed to get it connected, but every time I made a cup of coffee, it prompt me that my machine needs attention, and when I click on it, it tells me some process, and when I click on the process, it just shows a blank white screen. This is absolutely horrible. When I attempt to update the machine software, it kept saying machine is busy but my machine is not making any coffee, how is it busy?
3 people found this review helpful