Nuffield Health

The system just doesn't cope when classes open at 7am (and why 7am?!). The new classes take ages to appear, just staring at a white screen. Then you get chucked out and have to log in again. Eventually, 3 minutes later you see the classes - the one you want is booked up with a waitlist of 8!! It's so hit and miss for the 7am panic to get it. Very annoying as we all pay them same and it's a total lottery if you can get the class you want. I expect I'll cancel my membership at renewal.

Very poor. Especially as you have to use this to book classes (unless you decide to ring in/visit in person to book which all feels a little 1980's). Works for some not for others; works some days and not others. "Glitchy" at best. UPDATE - I received an email and had to call a number for them to tell me that the app is now working. I told them it regularly does not work (at least once a week it fails) but they were unable to explain why/how/when. Hence why it scores 1.9

Slow to load, if it loads at all. Quite often the app just has a blank green or white screen no matter how long I wait or how many times I close and reopen, or uninstall and reinstall. Prior to this, it didn't acknowledge that I have a membership when the gym has confirmed I do, so was unable to book classes. Complete waste of my time trying to use this app. Considering the gym membership isn't cheap this should be better.