Ocado - Online Grocery

Name: Ocado - Online Grocery
Availability: InStock
Rating: 4.765838146209717 (12385 reviews)
Author: Ocado Retail Ltd

Ocado Retail Ltd

12.4K reviews

PEGI 3

500K+

Downloads

PEGI 3

Learn more

About this app

Want to save time and money on your weekly shop? Download the pocket-perfect Ocado app for the UK's largest online grocery range, including a full M&S food delivery.

You’ll find everything from great offers on your weekly staples, to new recipe ideas for those midweek meals. All sorted in a tap or two (or three).

Why you’ll love shopping with Ocado:

• Top-notch service. We deliver from 5.30am to midnight, guarantee freshness and keep substitutions to a minimum.

• The biggest range. Find your favourite big-name brands, alongside the full Marks & Spencer food range delivered to your door.

• Great value. Shop everyday essentials from Ocado Own Range, 100s of products at low prices, and amazing offers. Plus, with the Ocado Price Promise for over 10,000 products, we match the price of your like-for-like shop to tesco.com, including promotions and Clubcard prices.

• Total control. You can edit your order right up till the night before your scheduled delivery.

• Add on the go. Quickly add any last-minute bits to your order with Quick Add.

Download Ocado today and shop the simple way.

Get M&S food & your weekly grocery shop delivered. Quality, value & convenience.

Updated on

Oct 26, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

11.6K reviews

Jayne Adams

April 21, 2026

Very slow to delete items from basket. Doesnt re-calculate an item's new price when you buy on offer (ie 3 for 2 the old app would automatically recalculate to the new price on the actual item so you could see what you're saving,now it doesn't). I hate that you have to click on your favourites rather than just displaying them at the beginning of the list. The old app was far superior & I'm completely stumped why it was changed for this & you've not even listened to feedback to rectify.

28 people found this review helpful

Ocado Retail Ltd

April 21, 2026

Thank you for your review, Jayne. We are sorry to hear that you have been experiencing so many difficulties using the app so far and we would love to discuss this further with you, if you could please reach out to our Customer Hub team.

Stephen Redmond

June 3, 2025

Have to agree with the negative comments about the new app which is confusing and rather annoying. As a customer of Ocado for many years, one of the key attractions was the technology and communications, which was far superior to Waitrose, Tesco and Asda and so easy to use. Can't see any new features that are worth the hassle!! You can't read the offers " 2 for £.." unless you turn your phone to landscape and hard to find what you want. Why change something that was brilliant?? May go to Tesco!

203 people found this review helpful

Ocado Retail Ltd

June 4, 2025

Hello Stephen. We’re sorry to hear that the new app has been a disappointing experience, especially as a valued long-term customer. We completely understand how frustrating it can be when a service you’ve relied on no longer feels as user-friendly. If you’d like to discuss your concerns, please reach out to our Customer Hub team.

Danielle Downs

July 26, 2025

They've ruined everything that was good about this app. With gradually deteriorating customer service, quality and availability of products and order accuracy over the past 5 years, the ease of using the app to place repeat orders using the Reserved feature was the only reason I've stayed with them. They removed the capability to say what you want in your Reserved order and don't tell you if they can't order something, so you don't know and and as it's not ordered, you don't even get a sub

101 people found this review helpful

Ocado Retail Ltd

July 27, 2025

Hello there. We’re sorry to hear you’re not enjoying the new app. Our goal is for all customers to have a smooth and enjoyable shopping experience, and we appreciate your feedback. If you’d like to discuss your concerns further, please don’t hesitate to reach out to our Customer Hub team