HBSUK Physio

63 reviews
Content rating
PEGI 3
10K+
Downloads
Content rating
PEGI 3
Users Interact
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About this app

HBSUK Physio is a platform designed to match patients needing specialist care with the correct medical expert. It is a virtual outpatient solution offering video and online consultations at a time convenient to you. It has been designed by clinicians with over 10 years’ experience of designing and running virtual services.

Our native smartphone app, developed in partnership with Physitrack, provides access to book and attend appointments with our specialists. The app includes advice on how to stay fit and active and connects you to our team if you need any additional support.

For patients who have been recommended an exercise program, you can watch the exercise videos and track your progress, asking questions on exercises that you are uncertain about. These can be viewed both online and offline once logged in for the first time and you can set reminders so you keep on track with your recovery.

IMPORTANT - This app will only be able to help patients who have been explicitly referred to HBSUK Physio from another NHS service, or by their private medical insurer. It is important to seek medical advice before using this app and making any medical decisions. It is not intended to directly diagnose any condition and is not suitable for anyone needing emergency medical attention or for anyone under the age of 18.
Clinical exercises at your fingertips.
Updated on
Sep 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Health and fitness and 4 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

63 reviews
Aryan Stanley
March 7, 2024
Pretty poor experience so far. Need to keep logging in repeatedly to access my appointments. Have never been able to use a video call in the app as it keeps asking for permission to use my video/microphone, which I have done and rechecked. The way the exercises are laid out is okay, and I appreciate the video demos. Slightly unclear whether a set refers to left side and right side combined or one then the other; this seems to differ between exercises.
8 people found this review helpful
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Emma H
May 21, 2023
I don't seem to be able to access exercises on the website, there's a clear place for them on the app, but can I log in? No, I can't. It opens a mini browser to log you in, as an AXA patient it takes me to a different log in screen in the mini browser but it never logs in on the app. I can't see an access code for exercises anywhere so was hoping for an integrated app that will bring everything together. This is awful and via my health insurance I'm paying a lot. Really, really poor app.
8 people found this review helpful
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Stuart Green
August 11, 2026
Seems to work okay. My physio sent the exercises through and it works, but only once a day (for the other repetitions I have to use a normal clock). Would be good to be able to adapt the exercise plan over time. My wall squats have moved to normal squats, then on to one legged squats. Not sure if the physio can change this. It works, but could do more.
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What’s new

Completing exercises is smoother: quick complete works for more programs, a new screen marks finishing all your exercises, and you can give session feedback from the home screen. Videos have a refreshed player. We also fixed the app closing when opening email or notification settings, PDFs not opening on some devices, the dialer not opening in intake emergencies, and other small issues.
Content rating
PEGI 3
Users Interact
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App support

About the developer
PHYSITRACK PLC
android@physitrack.com
4TH FLOOR, 140 ALDERSGATE STREET LONDON EC1A 4HY United Kingdom
+48 666 531 347

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