
Annie M
- Flag inappropriate
- Show review history
Seems to be really good on the actual device. Figuring out how to set it up and change settings ..... impossible. Photos seem to be just latest showing not all, could I figure out why or what to do ..... no. UPDATE FROM REPLY. Ummm, should I have to go to all that effort? Or should the app users use be user friendly enough to actually use it??
2 people found this review helpful
Aura Home, Inc.
May 13, 2026
Hi Annie M, thanks for leaving your feedback with us! We're sorry you're having trouble with your frame setup and changing its settings. The best way to see what options are available to you is to contact our support team directly, and we'll be happy to assist you further: https://auraframes.com/help-request
Thank you,
Aura Customer Care

Keren Stiles
The app makes it easy to get your Aura frame up and running and upload photos either from your phone or Google Photos. Once it's set up, you can also share photos to Aura from other apps. I like that it lets you position each photo within the frame, so you can choose to zoom in on people or objects. I would love it to have more than one schedule, though. For example, I'm in the room with my frame on weekdays at lunchtime and in the evening, but not all afternoon.
5 people found this review helpful

ap v
While the product is nice, there are improvements that would make using this application better, especially for seniors. First, make it clearer in which section you are between activity feed, photos, and adding new photos. After any action, make it easier to understand that something happened. Make browsing your device photos easier by adding more filters (for example by date), as well as more zoom options. And finally, prevent losing a selection of pictures easily after an accidental tap.
39 people found this review helpful