Octopus Labs

58 reviews
Content rating
PEGI 3
10K+
Downloads
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About this app

Octopus Labs work on cutting edge energy technology with leading partners which you can get to experience with our app. The service connects your existing Octopus Energy tariff to partner technology such as your solar/battery system, EV charger or smart thermostat to get the most out of your Smart Tariff.
• View your Octopus Energy tariff and data
• Get a breakdown of your energy consumption by appliance
• Schedule your solar/battery system, smart thermostat and other devices
• Access your Fan Club data
• See all your history
Try out some of the Octopus Labs experiments.
Updated on
Oct 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 4 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

54 reviews
Stephen Baxter
February 28, 2026
Octopus Labs, absolutely useless, for me. It was an absolute ball ache to create a password, because some of the text saying "Must contain" is not displayed. It was the 2nd one down in the must contain menu, turned out it could be two special symbols. I used .# in the end, when I eventually got registered and linked to my account. It kept saying can not read property. So my experience is positively NEGATIVE, there should be a "0". Needless to say, I've uninstalled it
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Nigel Pentland
March 6, 2023
Really disappointed with my experience with this app. When I initially signed up and associated my account it looked very interesting. However, every time I try to access the app subsequently it fails to accept my password. I'm using a password safe and cutting and pasting the password. I then have to go through the password reset to get back in. The app still fails to remember / accept my password. Every time requires a password reset! Basic authentication fail and very frustrating.
24 people found this review helpful
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Peitho Anteros
October 2, 2026
Password system broken since before 2023! Poor show! The Octopus Energy web site and regular Android app allow all letters and accent combinations, symbols, and numbers, yet it seems this app is artificially restricted, so it is impossible to use the secure password that is set on a user account, or a similarly secure password. One should not have to change their password scheme to a much less secure scheme just to use this labs app. Octopus, sort it out!
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What’s new

• Community Power Club: We've updated the dashboard screen to provide a cleaner, more intuitive user experience.
• Performance & Stability: We've resolved minor bugs and made essential under-the-hood enhancements to meet the latest platform quality standards, ensuring a faster and more reliable app.

App support

Phone number
+443308081080
About the developer
OCTOPUS ENERGY LIMITED
tech-mobile@octopus.energy
1 UPPER JAMES STREET SOHO LONDON W1F 9DE United Kingdom
+44 7575 736778

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