
Thameenah Dar Robinson
The previous sn was fine. I updated the app some months back & can't login. I keep being told my password is wrong when I know it's not. I follow instructions, add all my details correctly, change the password correctly, then get to the Authentication but I get no call. I've retried several times. I've uninstalled the app and reinstalled it. Waited a few mins, days & hours. I called the number for enquiries, the staff on the phone try to help but I fear its a technical issue with the app. HELP!
9 people found this review helpful

Aladdin “Aladdin Taoufik Ferjani” Taoufik Ferjani
its impossible to call them for support. they have the worst input that is designed to purposely never give you access to customer support. be prepared to be put on hold and constantly attacked by their recorded voice that will demand 10 different codes, numbers, ids, pins, dates, and more. You will also have to repeat writing those things in different ways. this is beyond frustrating.
13 people found this review helpful

MiNHAZ SAMiR
Worst digital banking app in the entire Kingdom. i will never return to this app again. what a pain just to login. A verification from voice call came, he says to confirm new device press 7, but when i press seven it says the code is wrong.