
Abdul Kayum Kalim
Generally it's quite quick to use. But after the latest update the app keeps crashing (even after restarting phone, reinstalling, re-enrolling)! Local UBS IT support said it's a known issue for OnePlus phones and the temp workaround is: remove location permission for MobilePass app or just turn off GPS to make the app work. That did the trick.
11 people found this review helpful

Bartosz Jankowiak
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Previous issues finally fixed but with the latest version I often get "No registered authenticator available". This happens directly after the QR code scan. So I must use OTP. Only full reinstallation helps (for a few days and then again). Sadly this happens now every few days (5 times in the last 3 weeks). very annoying
15 people found this review helpful

Felix L.
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Per the Service Group, there's a workaround to the highly annoying "Device biometrics have been modified" error. Uninstall, remove all your biometrics (e.g., fingerprints), reinstall, and then add back the biometrics. I did that a few months ago and haven't had the error since! Would be really nice if they updated the error message to point users towards this!
18 people found this review helpful