My Verisure
star
160K reviews
PEGI 3
info
5M+
Downloads
About this app
YOUR SECURITY - WHEREVER YOU ARE
The My Verisure application allows you to take full control of your security, to activate or deactivate your intruder alarm from anywhere in the world.
Application features:
- Check the status of your alarm.
- Arm or disarm your alarm remotely.
- Check who enters and leaves your home or business and at what time.
- Take photos remotely to check on your property from your mobile or tablet.
- Check your live video surveillance.
- Download your invoices.
- Modify your keywords, users, action plans…
And much more!
All these functions are available in our Verisure Alarms. The available functionalities may vary according to the Alarm model.
Notes:
- In order to use this application, you must be a Verisure customer and have a username and password.
- If you do not remember your username and/or password, you can retrieve them through the customer website (https://www.verisure.co.uk/alarms/customer-area.html) or by calling our Customer Service telephone number 0333 200 9000 (Monday-Friday, 8am-9pm)
- If you are not yet a client of Verisure UK and you want more information, you can contact us via our website or call us on 020 3885 3299 (Monday-Friday, 9am-6pm).
The My Verisure application allows you to take full control of your security, to activate or deactivate your intruder alarm from anywhere in the world.
Application features:
- Check the status of your alarm.
- Arm or disarm your alarm remotely.
- Check who enters and leaves your home or business and at what time.
- Take photos remotely to check on your property from your mobile or tablet.
- Check your live video surveillance.
- Download your invoices.
- Modify your keywords, users, action plans…
And much more!
All these functions are available in our Verisure Alarms. The available functionalities may vary according to the Alarm model.
Notes:
- In order to use this application, you must be a Verisure customer and have a username and password.
- If you do not remember your username and/or password, you can retrieve them through the customer website (https://www.verisure.co.uk/alarms/customer-area.html) or by calling our Customer Service telephone number 0333 200 9000 (Monday-Friday, 8am-9pm)
- If you are not yet a client of Verisure UK and you want more information, you can contact us via our website or call us on 020 3885 3299 (Monday-Friday, 9am-6pm).
YOUR SECURITY - WHEREVER YOU ARE
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- No data collectedLearn more about how developers declare collection
- Data is encrypted in transit
- You can request that data be deleted
Ratings and reviews
159K reviews
James Berry
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February 10, 2021
The alarm system is excellent but the app is shocking. Every option results in an 'unexpected error' message. The fact that the app is unusable, unfortunately really detracts from the overall system. The lack of a biometric login option is also slightly tedious as you have to manually input your password every time if you don't want to leave the app 'unlocked'.
48 people found this review helpful
Verisure Sàrl
February 12, 2021
Hi James, thanks for taking the time to contact us, I would like to discuss this in more detail with you and would appreciate if you can email us directly at customersupport@verisure.co.uk
Kashif Butt
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February 16, 2023
Just does not work unfortunately. Requesting photos from detectors takes too long. When the photo finally comes through, you can't view it for some reason. Sometimes all of your devices go missing from your app! Support said uninstall and reinstall, which is not a fix, it's just wasting your time. So many error. For an international company, the app is substandard.
23 people found this review helpful
Stephen Holland
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August 3, 2024
Takes far too long to arm alarm. It's only in the next room not the dark side of the moon. Update 19.08.22. Now taking at least 3 times to arm alarm, app is totally unreliable. Is the alarm set who knows? 10.09.23 wish I could give 0 stars. You can rarely tell if the alarm is armed. Too many times it says it's taking longer than expected. As above I'm still in the next room, about 1 foot away. 03.08.24. Guess what, app still no better. Reliability hasn't improved.
5 people found this review helpful
Verisure Sàrl
August 20, 2022
Hola, Stephen. Nos encargamos de ayudarte. Por favor, contacta con nosotros a través del chat de App/Web, enviándonos un mail a atenciononline@securitasdirect.es o llámanos al 910121122 y lo vemos. Un saludo.
What’s new
We include updates in My Verisure to constantly enhance your security experience. Here are the latest:
- More convenience when performing high-security actions. Now, you can authorize your mobile devices to simplify processes that require verification, such as changing your password or requesting that we connect your alarm if you're unable to.
The Verisure development team continues working every day, and you can expect more updates in your app soon.
- More convenience when performing high-security actions. Now, you can authorize your mobile devices to simplify processes that require verification, such as changing your password or requesting that we connect your alarm if you're unable to.
The Verisure development team continues working every day, and you can expect more updates in your app soon.
App support
About the developer
SECURITAS DIRECT ESPAÑA SAU
securitasdirect.ccdd@gmail.com
CALLE PRIEGOLA 2
28224 POZUELO DE ALARCON
Spain
+34 670 38 17 92
