13.1K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

Welcome aboard! All you need for your upcoming trip is packed in one app. Let’s explore Vietnam Airlines App’s main features:
1. Best airfare deals, additional services, and exclusive offers for App users are updated everyday
2. Book ticket easily in a few simple steps with multiple payment options
3. Get the latest flight updates at a glance and never miss your flight by simply allowing us to send notifications to your mobile device.
4. No more queuing at the kiosk, check in via App and simply save your boarding pass offline and you are ready to go!
5. Use booking reference to download movies and enjoy watching offline throughout your journey
6. Review and update all the details of your Lotusmiles account at your fingertips
We currently support following languages: English, Vietnamese, Japanese, Korean, French, German, Russian, Simplified Chinese, Traditional Chinese.
Download Vietnam Airlines app now and explore the world your way!
Your feedback is important to us! We are happy to have your review to help us improve and continue enhancing your experience via our Vietnam Airlines app.
Reach Further
Updated on
Oct 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 4 others
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

12.8K reviews
Nguyen Trung Thanh
December 7, 2025
I would give it 0 star if I could! The app could not do anything. It does not allow you to manage your booking, and it did not recognise the credentials that I already had with Vietnam Airlines. The chat feature on their app or on their website is equally horrible. It shows no indication if your message has been sent to them, nor if they have received it. If you waited on the chat for a few hours, someone might drop you a short, impolite message, then dropped out and let you wait for hours more
23 people found this review helpful
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A Google user
February 27, 2020
Very poor app. Have used many airline apps and never had the problems I've experienced with this. Keeps crashing or saying can't connect so call them! Can't book upgrades or extra luggage. Pressing all the right keys but it just looks at you. Airlines want us to use these apps, obviously it saves them money, but not a lot of help if it's no good. Due to fly out in two weeks, would really like to sort my extras out before we leave. Sort it out VA! Still trying to book seats/upgrade. Useless!
38 people found this review helpful
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VIETNAM AIRLINES JOINT STOCK COMPANY
February 28, 2020
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at onlinesupport@vietnamairlines.com. Thank you.
Patrick Lohan
April 24, 2026
Absolutely awful. I am a 30 year traveler and used every popular travel app known to man. After an hour on Vietnam Airlines app trying to book a flight I gave up. Regardless of User Name/Password it won't let me log in, it won't let you use simple characters like # in your password, when you launch the app it kills all audio on your devices, when you launch the app it puts me in the UK, select the flights, then it decides I am in the USA and resets the booking form back to the Home Page, everyth
9 people found this review helpful
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What’s new

For your better convenience, let's check out our update:
- Bug fixes and performance improvements. Bye bye bugs!
- We are always working to make the app faster and more stable.
Stay tuned to get the best Vietnam Airlines App experience!