Virgin Australia
star
24.5K reviews
PEGI 3
info
1M+
Downloads
PEGI 3
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About this app
The Virgin Australia app is your perfect travel companion. Check into your flight, view your boarding pass, watch movies, and track your bags all from your phone.
Use the Virgin Australia app to:
• Search and book trips, Search and book your next holiday or business trip with a few taps.
• Manage trips with ease, You can select a seat, amend your trip details and check in for domestic flights.
• Track whatever you pack, Get updates on the whereabouts of your bags when travelling.
• Use Journey Tracker, View flight updates and grab your boarding pass from your lock screen.
We're working on so much more to make your next trip with Virgin Australia even more wonderful.
Love our app? Leave us a rating on the app store. Any questions or feedback? Reach out using the App feedback form on the More screen.
Use the Virgin Australia app to:
• Search and book trips, Search and book your next holiday or business trip with a few taps.
• Manage trips with ease, You can select a seat, amend your trip details and check in for domestic flights.
• Track whatever you pack, Get updates on the whereabouts of your bags when travelling.
• Use Journey Tracker, View flight updates and grab your boarding pass from your lock screen.
We're working on so much more to make your next trip with Virgin Australia even more wonderful.
Love our app? Leave us a rating on the app store. Any questions or feedback? Reach out using the App feedback form on the More screen.
Take off with Virgin Australia App today
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
24K reviews
Sochel Corvidae
- Flag inappropriate
December 22, 2022
Do not fly with this airline. App is adequate, you dont need to be a member. Flights are not budget - buy cheap buy twice - just spend a few dollars extra on a comfortable airline. They change itinerary from direct to stopping last minute, no in-flight meals. Customer service are friendly but must have a hard job dealing with annoyed customers.
15 people found this review helpful
Virgin Australia Holdings Pty Limited
January 3, 2023
Hello Sochel. We're sorry to hear about your recent experience. We'd love to hear how we can do better next time. Please complete our form at the following link: virg.in/vafeedback. Your feedback will be formally reviewed by the team best able to help you. Thank you for taking the time to reach out to us. Regards, Thom
Brian Brooks
- Flag inappropriate
March 20, 2023
About as intuitive as some that's completely unintuitive. No feedback to let you know that you've succeed in checking in. No obvious "Check-in" button. No key to the seat icons. No clues as to when you're being charged. Probably it's okay if you've used it successfully ten times already, but as a first-time user, it's intimidating.
10 people found this review helpful
Virgin Australia Holdings Pty Limited
May 6, 2023
Hello Brian. Thank you for taking the time to reach out to us with your feedback. If you're open to the idea, I would love to talk through some of your pain points with the app. Please contact us on vaapp@virginaustralia.com. Regards, Thom
Graham Smith
- Flag inappropriate
July 16, 2026
Since covid, Virgin seems to have become a budget airline. wifi often doesn't work. I'm platinum and the only tangible benefit is the free wifi, which all normal Qantas passengers get anyway. the free upgrade to business class is literally never available, and I have to pay the expensive fare to even qualify. I have travelled overseas several times and not yet been able to use a partner airline. I am now changing over to Qantas where I have more destinations
3 people found this review helpful
What’s new
- Access your seat number from Journey Tracker.
- Upfront baggage carousel number at arrival.^
- Made a range of updates to flight search, trip management, performance and reliability.
Love our app? Leave us a rating on Google Play. Have a question or feedback? Use the App feedback form on the More screen.
^ Available at select airports only
- Upfront baggage carousel number at arrival.^
- Made a range of updates to flight search, trip management, performance and reliability.
Love our app? Leave us a rating on Google Play. Have a question or feedback? Use the App feedback form on the More screen.
^ Available at select airports only
PEGI 3
Learn moreApp support
About the developer
VELOCITY FREQUENT FLYER PTY LTD
arun.sinthanaisirrpi@virginaustralia.com
L 11 275 Grey St
South Brisbane QLD 4101
Australia
+61 430 636 140
