SNCF Connect: Trains & routes

619K reviews
Content rating
PEGI 3
10M+
Downloads
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About this app

SNCF Connect, the all-in-one app for all your journeys

Travel with SNCF Connect, the leading app for rail and sustainable mobility, supporting more than 15 million users with their journeys across France and Europe.

With you every step of the way
A true everyday travel companion, SNCF Connect lets you plan, book and manage all your journeys in just a few clicks:

- Plan ahead and organise your trips by finding the right journey at the best price
- Buy and access your tickets, cards/subscriptions and travel passes in one place
- Exchange and cancel your bookings easily

Everyday journeys and special occasions alike
Find all your train journeys in France and Europe in one place, along with your public transport journeys (metro, bus, tram) and even your carpooling and taxi/private hire trips. Travel with peace of mind thanks to car hire services, Allianz Travel, Junior & Cie, onboard catering, Mes Bagages and ALL Accor hotels.

Personalised and proactive information
SNCF Connect is more than just a ticket booking app. It is also a tool that keeps you informed and sends real-time alerts to make your journeys easier.

Features designed to help you every day

Plan a journey:
- Search for the best route to your destination
- Book your train tickets in France (TER, TGV INOUI, OUIGO Grande Vitesse and Train Classique, INTERCITÉS), to destinations in Europe (TGV Lyria, Eurostar (formerly Thalys), DB SNCF Voyageurs), in Germany (Deutsche Bahn) and in Switzerland (SBB CFF FFS)
- Buy public transport tickets in Paris and the Île-de-France region (IDFM network) and in 62 cities across France (metro, bus, tram, RER, Transilien SNCF, RATP)
- Book coach services (FlixBus, BlaBlaCar Bus), BlaBlaCar carpooling and Uber taxi/private hire services
- Set booking alerts, low price alerts and train full alerts to find the train ticket that suits you
- Place an option on a ticket to lock in the price for a set period

Book travel tickets and subscriptions:
- Buy all your train tickets, cartes Avantage and Carte Liberté, SNCF subscriptions including regional TER subscriptions, as well as Deutsche Bahn (Germany) and SBB tickets (Switzerland)
- In Île-de-France, top up your Navigo pass directly on your phone
- Buy and validate digital tickets and travel passes for the RATP & SNCF network in Île-de-France (Metro-Train-RER Tickets, Bus-Tram Tickets, Paris Region <> Airports tickets, Navigo pass)
- Through your customer account, save your traveller profile, travel companions, payment cards, subscriptions, SNCF discount cards and loyalty cards
- Pay securely by bank card or PayPal, in one or several instalments, with your Chèques-Vacances Connect or mobility budget cards

Travel with peace of mind on the day of departure:
- Save your frequent journeys
- Prepare your trip: find your e-ticket and save it to your Google Wallet, add your journey to your calendar, or share it with friends and family
- Check departure and arrival times and platform information at the station
- View live traffic updates and your train’s real-time location during your journey, and receive alerts in the event of disruptions or engineering works, including for journeys in Europe (Eurostar (formerly Thalys), TGV Lyria)
- Receive messages relaying onboard announcements made on your train (TGV INOUI, OUIGO, INTERCITÉS and TER)
- Find information about the formation of your TGV INOUI, OUIGO, TER, Transilien or RER train
- Make connections easier: get information on which coach/carriage to board or which exit to take
- Access your proof of purchase and travel documents

Need help?
- Quickly find an answer via the chatbot or online help centre
- Contact our advisers, available 7 days a week via messaging, telephone or social media...
SNCF Connect, the travel companion for train, metro, RER, bus, carpooling
Updated on
Oct 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info and Financial info
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

605K reviews
Alan Hart
April 24, 2026
The app was OK. I used it to monitor from week to week whether a specific train often runs late or not. it would have been more useful to have statistics for that (arrives more than an hour late 5% of the time etc.). It wasn't very clever at remembering which train I was planning to catch (even though I saved it), so I always would have to fiddle around to check whether tickets were available yet for the specific train that I needed. now uninstalled: too many offer notifications (daily?)
3 people found this review helpful
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SNCF Connect & Tech
April 27, 2026
Hello, That doesn't sound right! Can you give us more information at +33184919191 so that we can investigate. Thank you! SNCF Connect Team
Paul Kirkland
September 9, 2025
Payment success is about 20%. No idea why an app is needed rather than just using the machines in the station, which for some reason can't print tickets and insist on email address, phone number and date of birth. Incredibly slow, all round embarrassingly terrible. Would be much easier with a tap on tap off system. As they say en france. Merde
4 people found this review helpful
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SNCF Connect & Tech
September 10, 2025
Bonjour Paul, Nous sommes navrés de ce désagrément. N’hésitez pas à nous contacter via la messagerie de l’application mobile SNCF Connect, nos réseaux sociaux (Facebook, Whatsapp, etc) ou par téléphone. Un conseiller investiguera et une solution vous sera apportée. Bonne journée, L’équipe SNCF Connect.
Matthew Benham
August 18, 2020
I have used this app four times. The first two times were for tickets from Switzerland to France and there were no problems. However, in the last few days I have tried to buy tickets for short domestic journeys in France. Both times it charged and then gave an error message where the e-ticket barcode should be displayed, telling you to use the barcode on your email. Unfortunately, clicking the link on the email takes you straight back to the app. Phone numbers a pain - enter + and no spaces
12 people found this review helpful
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SNCF Connect & Tech
August 19, 2020
Bonjour. Pour nous permettre de corriger les problèmes rencontrés, nous avons besoin d’une description détaillée de ces dysfonctionnements. Vous pouvez nous contacter par mail via le point d'interrogation en haut à droite puis indiquez "formulaire de contact". A bientôt, l'Equipe OUI.sncf.

What’s new

You use SNCF Connect to plan your journeys, and we thank you for it. This update fixes bugs, improves performance, and enhances the app’s security. New features are coming soon to make your journeys easier. Have a great trip!